REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
We rented a mid-sized car, but were given a full sized car for the same price. Car was comfortable and clean. I would definitely rent from them again.
I rented from NextCar via the Uber Rental. NextCar didn't have receive my reservations details from Uber, so I couldn't rent it. So my review is only for the NextCar rental services.
1. The pickup service at airport was really bad. I had to wait for over 45 minutes for their shuttle to arrive.
2. There were just six customers ahead of me in the line when I arrived, yet it took the two customer service reps more than an hour to just let me know that they don't have my rental info.
BAD SERV
We received practically a brand new car. Everything was great about it! The only thing we wish could have been better was the cleanliness inside the car when we picked it up. Besides that, I had a great experience and will rent again.
Reservation was not in the computer. Even though I made it 2 days prior. Then they wanted me to buy insurance. When I made reservation it was never mentioned. Line was long, lots of upset customers. Nextcar needs good management. I will never try to rent from them again.
Obtained goods according to expectation
This was the first time I rented a vehicle and had to purchase additional insurance. My auto insurance has always been satisfactory to use and I never purchased additional insurance. I will never rent from this agency again nor will I recommend them to anyone. The customer that came after me had the same experience as I did.
It was a complete fraud
Hidden fees and costs and they don’t accept American Express so I was forced to use their insurance
The car rental is not right there at Airport, you have to take a shuttle to the Renaissance Hotel and they are located on the rooftop. It was easy in and out. Would recommend.
They did not pick us up at LAX airport and when we visited them next day morning the reservation got canceled and asked $50 to activate the reservation.