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Great for the price, thank you
There would be an extra charge, minimum $50 to $350, if the vehicle returned with excessive sand/dirt/etc. This is very unclear as to what is "excessive". The pickup area from the Honolulu airport was very unclear and confusion for someone not familiar with HonoluluI airport structure
All around great place
I was a little worried at first with all the exterior damage, but the car ran great, ac blew cold, and inside was very clean and smelled good.
My only complaint was conflicting information about picking up my vehicle. We did an after hours pickup and I was receiving texts about shuttle info and navigating to the lucky owl facility which wasn’t necessary, since our car was in the airport parking lot.
Had to modify my reservation from 8 days to 5, called the office and they adjusted the original rate for me. Easy to deal with. Airport shuttle was great too.
Great experience with Lucky Owl!
Great
Quick shuttle, helpful staff, and good prices - all the things you want in a rental service!
Everyone was very pleasant and they even gave us a bigger car than expected.