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Amazing experience! Highly recommend and will use again (the only time I have felt this way about a car rental agency)
Lucky Owl offers good rates for decent cars. If unable to collect or return car to their office (8am to 6pm), renter must call the office to set up rental agreement (send copies of insurance, driver's license) and pay for rental. Car is conveniently parked in parking garage next to airport (no shuttle necessary). Collecting car was smooth, but they had such trouble when I returned car, despite following directions. Pain in neck. Also, shouldn't have to pay parking lot fee.
Lucky Owl offers good rates for decent cars. If unable to collect or return car to their office (8am to 6pm), renter must call the office to set up rental agreement (send copies of insurance, driver's license) and pay for rental. Car is conveniently parked in parking garage next to airport (no shuttle necessary). Collecting car was smooth, but they had such trouble when I returned car, despite following directions. Pain in neck. Also, shouldn't have to pay parking lot fee.
Shuttle picked us up in less than 3 minutes, quick drive to office, no lines, super efficient
Picked up at the airport promptly. Provided with vehicle and needed information at pickup. No issues with the vehicle. Multiple return options to simplify things. Best price I could find.
Overall very happy with my experience. Everyone was friendly and helpful and I have already recommended this company to another friend. My car wasn’t a Camry as I was expecting and it seemed a little runned down- the side mirrors were difficult to see out of maybe due to salt water damage but they were foggy, gear shift was very abrupt when slowing down, and cosmetically inside not as nice as I was hoping. But the A/C was cold and it had Apple CarPlay which was very important to me.
Very good service, was going to drop car at airport after hours, decided to drop at office location just before closing, still got a shuttle to the airport, Mahalo!
I was skeptical using LuckyOwl since the prices seemed like too good of a deal but our experience was great. I received a confirmation email about my reservation and upon arrival date a shuttle was already waiting for us to bring us over to their location. The whole process was extremely seamless and efficient. I also loved the fact they had vacuums to tidy up the rental before turning it in. I definitely plan on using luckyowl next time.
I like that before and after hours accommodations were made. The car was good but it was raining in some areas and the windshield wiper were in bad condition.
Great staff & affordable rentals.