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GlobeCar Renter Rated Reviews - Page 2

To my knowledge, this is the only agency that takes their entire fee before a customer's rental car leaves the premises. As we rent for 6 weeks every summer, paying the tab up front is a bit of a shock...and unfair. In terms of staffing, the following problems occured: 1. The car was missing its antennae. On the phone staff insisted it was 'lost' during my possesion of the car. 2. Staff tried to charge me extra km because they split the 6 week contract in two. Next summer - different agen

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Sun Aug 19, 2012 - Renter Review

The no surprise price was the best feature.

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Tue Jul 31, 2012 - Renter Review

The pick-up at the airport was okay, but at the end of the rental no van was available for the return to the airport. In sted a taxi cab was called. En route to the airport, I noticed that the meter was running, so I asked the driver what the agreement was with the rental company. He knew of no agreement and expected me to pay the fare! We returned to the rental company (luckily I had plenty of time before the departure of my flight), and a taxi voucher was now issued. Nobody said "sorry".

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Mon Jul 23, 2012 - Renter Review

I had an extremely negative experience during the checkout experience with a man who said he was the manager. I have written up the review on Google where someone can read the entire experience: https://plus.google.com/113804108707806579094/about?gl=US&hl=en-US. Not only was I treated poorly and underhandedly at check out, the staff charged the wrong card after I explicitly gave them a new card in order to avoid a foreign transaction fee. This cost me an additional $15.

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Wed Jul 18, 2012 - Renter Review

the staff could be a bit more polite as he was probably in a rush or something but it is just a quick comment, nothing to be worried about.

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Wed Apr 11, 2012 - Renter Review

Perfect, procedure to take the vehicle at the counter somehow quite lengthy though (about 30 minutes before you can drive away).

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Fri Jan 6, 2012 - Renter Review

This is my third time renting from Globe and i will not rent from anyone else. The service is excellent and the staff are very friendly. I have always been picked up on time and if someone cannot take me back to the airport, they usually get me a cab. The facility is also very warm and inviting. Way to go GLOBE!!!!!

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Mon Nov 28, 2011 - Renter Review

pick up was delayed by road congestion. on the trip back, everything went very smoothly. it was really a pleasure to work with globe

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Sun Oct 30, 2011 - Renter Review

I waited a long time at the counter to be served. The agent on the phone had said $0.98 per day for the extra driver, when the correct price was $4.95.

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Sun Oct 30, 2011 - Renter Review

I was very happy. My only disappointment was the GPS. It couldn't find all the addresses I wanted even if they were on a major street.

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Wed Oct 26, 2011 - Renter Review