Florida
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My experience with Florida Premium Rentacar was awful!. In my 30 years of traveling I have never had such a bad experience.
The web site showed a "shuttle" from Miami Airport - that was false! We had to Uber to them. Once we arrived they needed proof of insurance (not stated in email receipt of payment). I cancelled the car and was forced to find a ride to my hotel.
Everything was as we expected.
x
Love the communication friendly my flight was late and they waited for me to land pick me up too
It was great!
Car and service was great. Sunpass was an unexpected $120 expense we didn't know about beforehand.
The process was easy and the customer service was amazing!
Everything went much better than we expected. The car was great. Service was quick and courteous.
Exceeded our expectations!
When I arrived at the airport and called them, they informed me that y they didn't have a car for me. They didn't honor the rental contract. Since all other rental agencies in the airport were out of cars I had to hire a taxi to Orlando. They spoiled the beginning of my vacation and caused substantial extra expenses. I have filed complaints against them with multiple relevant agencies.