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Love this company only thing was the representative for the bay ridge location she was alittle rude because of her attitude but she definitely redeemed herself whe. Calling her boss to extend my rental for me but I did not have enough for the rental at the time of extension so she called the general manager for bay ridge location and she got me the extension without paying it upfront. Which was very nice of her
It was a a great experience
WAs sad they didn’t have the car I ordered online but I got a smaller car for cheaper so all good. Nice guy behind the counter
We had zero wait time and no added/hidden fees we actually ended up with a small discount! The car was clean and pretty new, way better experience than picking up at the airport or in Manhattan!
WAs ok
Was great a experience
One thing I am not happy about. I returned the vehicle later that i was supposed to and instead of charging me for the additional time i was charged an entire extra day ....bbbhhhh
It was reasonable and fair pricing
Great service no hassles
The representative at the desk, Jennifer G., was very friendly, courteous, and helpful. The vehicle that I had reserved was not available so my pick up was delayed by an hour. Once the vehicle arrived it was obvious that it had recently been in a collision and had withstood a great deal of damage all around the vehicle. The inside of the vehicle was filthy. Throughout this process Jennifer G. remained calm, polite, and helpful. Five stars for Jennifer G.! One and a half stars for Ez Rental.