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I rented two times via Empress and was very satisfied. Not all the employees are equally friendly, the first time it took some time to break the ice. I recommended the agency to other guests of the hotel we were staying.
Very smooth easy experience.
2nd time renting will continue
rented many times : always good experience
Excellent service and value, no hassle experience with picking up the rental car.
verry good expearance
Very kind and helpful
Empress is always reliable. Fast and easy from pick up to drop off.
Always excellent service, convenience, and help with any questions. They always provide prompt transfers to and from the airport. Have used this agency for many years
always courteous people with safe, reliable cars.