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Empire Rent A Car Renter Rated Reviews - Page 64

I love renting from the Bruckner location. Gloria is the best, courteous, patient and professional.
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Mon Jul 13, 2020 - Renter Review
Enterprise Staff @ 1964 Eastchester Road, Bronx, NY 10461 were exceptionally professional in ensuring my rental experience. A+ to Staff from procurement to drop-off.
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Mon Jul 13, 2020 - Renter Review
I always have a good experience when i rent from Empire car rental.
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Sun Jul 12, 2020 - Renter Review
It was excellent
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Sat Jul 11, 2020 - Renter Review
Mr Ray was amazing!!! Very helpful and knowledgeable he made the experience great would def rent again
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Sat Jul 11, 2020 - Charles
- had to stop by the office to ensure reservation (no phone contact on 3 separate attempts) - Ian was very helpful while onsite - Ian ensured a vehicle was transported to the office for pickup the next day - vehicle was dirty/unsanitary upon pickup (internally) - vehicle had no step for our elderly group to enter and exit - vehicle made creaking noises during transport - No automatic side door for our elderly group - no instructions on how to operate the Tv/DVD - Early drop off
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Thu Jul 9, 2020 - Renter Review
Although I had booked the car online and called to confirm three days prior to picking up the car, when I arrived at my scheduled time, I still had to wait an additional half hour before being greeted. Then, I found out that the car was not at the location and I had to wait an additional hour and a half for the car to be driven over. I was very frustrated, but the company did give me a bit of a discount -- which helped. Also, Ian and Arturo were (again) exceptional employees!
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Wed Jul 8, 2020 - Renter Review
I was charged $53.35 For gas even though I filled the tank to the proper amount and did a walk through and inspection of the car mileage and gas and was told everything was fine
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Wed Jul 8, 2020 - Renter Review
It was a great car very clean and useful. Drove great and allowed my family to travel comfortable
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Tue Jul 7, 2020 - Renter Review
Marcus was great. Grom our first interaction which i may say started off rocky to due to the misunderstanding of payment method... He not only went above and beyond to make sure that i was accommodated and got me on the road. The next day he called to make sure i good and if i had any concerns or complications... the following week when i came back for another vehicle he was already ready for me to go... he continues to follow up and make sure everything is running smoothly...thanx Marcus.
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Tue Jul 7, 2020 - Renter Review