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Empire Rent A Car Renter Rated Reviews - Page 11

gloria was amazing

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Mon Apr 29, 2024 - Renter Review

Gloria was amazing and very professional snd made sure i knew all information and was very comfortable.

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Mon Apr 29, 2024 - Renter Review

They were an hour and a 1/2 late for delivery and didn’t pick the car up until the day after they were supposed to. The service was horrible. I asked to speak to a manager regarding a refund for delivery services both ways and was never called.

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Mon Apr 22, 2024 - Renter Review

Overall van’s condition wasn’t good enough and not clean. On the other hand your crews were very helpful and knowledgeable about customer service.

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Wed Apr 17, 2024 - Renter Review

Notice: Van have not space for bags We were 15 pax

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Sat Apr 13, 2024 - Renter Review

Thank you for your services. However, the quote given on the site is not bogus. The company forces all these additional charges and fees on top of your price. The vehicle is quality.

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Sun Apr 7, 2024 - Renter Review

Staffs were excellent and ver helpful.

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Sat Apr 6, 2024 - Renter Review

Reservation did not work properly and on pick-up, the car requested was not available. Supportive employee gave me another (bigger) car for a higher rate. After mailing my issue to the owner, I was promptly answered and the extra-rate was re-funded. Great and easy customer service!

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Thu Apr 4, 2024 - Renter Review

It was my first time renting a passenger van & first time renting from Empire. From start to finish it was a really good experience. I would rent again.