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too many taxes and fees,that were not told .I never heard of a state tax when Puerto Rico is not,city tax that i can live with it,Loc fee??You sholud show that somewhere in the add before we rent a car.
I have a good experience in Charlie's car rental. I would recommend it to my friends and family.
Best car rental value for you money,ever.
Charlie's was a decent option for late night arrival and early departure, because they're open 24 hours. Cars where pretty beaten and torn but they run and drive just fine. The check in process was a little slow but check out we were done within 3 minutes so they have that done. All in all, I'll rent again from them but I'd choose bella over them.
We went to return the car in the morning. Only one person working and there was about 15 people in line returning cars. The one person working worked as slowly, sarcastic, rude and unhelpful. Because of the long process to return a simple car we missed our flight.
Great service at charlies car rental. I will recommend family and friends .thanks for your great service. I will be back again.
I rented an economic car. It was in bad shape. I asked for another vehicle in better condition but wasnt available. They offer me and upgrade to a midsize but I had to pay the difference of almost $300 for the time I expended. other than that it was fast service, knowledgeable people just that car was in pretty bad shape. they should consider taking that car out of service. It was that bad.
It was great. They even gave me a better rate than the one I got online. A+
Everything was great. Love their hours. Beats other rental places!!!
Great service