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America Car Rental Renter Rated Reviews - Page 1

Terrible experience 1. I rented this car because it said “in terminal” when in fact it is offsite 2. The contact number given in the email doesn’t work 3. The address is wrong - it is next door 4. The actually rate was far higher ($250+) than listed online (130+) 5. The car was in n a separate parking lot and I was walked through mud to get there 6. The car was unclean, with bird poo stains all over the hood, and slime under the steering wheel 7. Upon return, I was left waiting f
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Mon Jan 26, 2026 - Renter Review
Sleazy practices by giving you a rate online and then charging 4x more when you get to their office. The car had a horrendous smell btw
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Tue Jan 20, 2026 - Renter Review
When I arrived to Miami, the car rental agency was no where to be found. The email confirmation of the reservation provided two non-working numbers and no email address. The company name wasn’t listed on the board for off airport rental agencies . flying from Africa with two young kids and being stuck for a few additional hours while we made alternate plans really sucked. I cannot stress how disappointed we are.
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Thu Jan 1, 2026 - Renter Review
One of the worst rental companies I have ever seen. Too many hidden fees. My total cost was at least four times than the original price. I called them a day earlier to let them know about my flight delay and they assured me that it would fine. Yet they closed and I was forced to take Uber
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Wed Dec 31, 2025 - Renter Review
We got charged an extra $1000 and the staff were tero
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Mon Dec 29, 2025 - Renter Review
The only good part of my experience was that the person who picked me up was very kind. The car I received was the one I expected, but it had so much air freshener that the smell was extremely strong and it actually caused nausea. The rest of the experience was very disappointing. The charges were confusing and not clearly explained, and the security deposit took longer than expected to be released. Overall, the process was stressful and unprofessional. I would not recommend this company,
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Tue Nov 25, 2025 - Renter Review
The only good part of my experience was that the person who picked me up was very kind. The car I received was the one I expected, but it had so much air freshener that the smell was extremely strong and it actually caused nausea. The rest of the experience was very disappointing. The charges were confusing and not clearly explained, and the security deposit took longer than expected to be released. Overall, the process was stressful and unprofessional. I would not recommend this company,
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Tue Nov 25, 2025 - Renter Review
This rental was a nightmare. Lights pointed down at the ground so it made it very difficult to see. I hit a pothole due to poor visibility of the lights and got a flat tire. Paid for an Uber back to my hotel, paid to put the spare and replacement tire. Very time consuming and expensive. Then another day the car wouldn’t start. Had to Uber back to my hotel again and back to the car the next day to meet someone to check the battery. No compensation and couldn’t reach anyone for support.
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Wed Jul 9, 2025 - Renter Review
The rate was not my quoted rate. The car did not operate well. There was no reply from customer service to my email when I returned home.
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Tue Jul 8, 2025 - Renter Review
At arriving the driver was already leaving.. Ee were on time and I had to Chase him. At deprture, no driver was available so the country had to take me to terminal
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Tue Jun 24, 2025 - Renter Review