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The car breaks was grinding I took it back to the rental place. The Rep test the breaks off he heard nothing. When I got back I informed him was now squeezing.
Always have a great experience when I rent from Value Rental in Union. Staff is always nice. I will only rent from here, and has had my family rent as well. Maybe there should be some type of Loyalty program for people who rent alot. Thanks for such great service!
The guy at the front desk isn’t to friendly he would make you not come back
Fantastic experience, well maintained van, courteous service
Website said we could pick up at Newark , office said no Newark site closed down . Had to commute and extra half hour .
Staff could not be bothered to wait while we gave them our insurance details and we were presssured to buy insurance through them . Cost us an extra $300. Had car for only 5 days but charged insurance for the full seven days .
Nice workers, very busy, but seem to take care of everyone, and phone calls, all at the same time.
I have used value auto rental in the past. And like my experience before. They exceeded my expectations and needs for renting a van..
The staff was nice, the van was perfect... decent value. What more could I ask for?
excellent service and attention, no doubt the van works wonderful
Very helpful staff