Total reservation was X amount, but when I got there, they were charging me 7x the reservation amount for insurance (no option to opt out) + additional amount for tolls (per day). Staff was rude, and the whole place was sketchy. 3 other people were being scammed the same way and left without continuing their booking.
I had a very good rental experience with no issues at all. The only very small disappointment was the age of the car. It was a little rough compared to the cars I\'ve rented in the past. In ran great with no problems, so overall it was good. I\'m not saying that all their cars are old, I saw many newer ones on the lot too.
SCAM: 1st the company cancelled my rental because I was late. As I explained to the agent I can\'t control the Plane. 2nd after the agent re-processed my rental 2hrs later during the checkout process the agent stated since I didn\'t buy their insurance it was going to be a $2500 deposit or I could upgrade to the tier with insurance to lower the deposit to $250. basically the quoted online doesn\'t list all the fees so the low cost rental wasn\'t really low cost in the end. NO I WOULD NOT RECOMMEND
No good service..price to high...customers need to pay for SunPass and insurance went you arrive the price is different on you reservation..the website if wrong
No good service..price to high...customers need to pay for SunPass and insurance went you arrive the price is different on you reservation..the website if wrong
Check in took almost an hour. We could see all the other rental services checking in people quick. Except us, we were there way too long and was not even offered an upgrade. It was an elderly man who sadly did not know what he was doing and could hardly speak english.
Picked up at the airport promptly. Provided with vehicle and needed information at pickup. No issues with the vehicle. Multiple return options to simplify things. Best price I could find.
Overall very happy with my experience. Everyone was friendly and helpful and I have already recommended this company to another friend. My car wasn’t a Camry as I was expecting and it seemed a little runned down- the side mirrors were difficult to see out of maybe due to salt water damage but they were foggy, gear shift was very abrupt when slowing down, and cosmetically inside not as nice as I was hoping. But the A/C was cold and it had Apple CarPlay which was very important to me.
It was the dirtiest car that i ever rented in my entire 52 years of my life. It was not cleaned inside and smelled bad. It was also kind of dirty from outside. It seems like it was not washed or cleaned from inside at all.
It was the dirtiest car that i ever rented in my entire 52 years of my life. It was not cleaned inside and smelled bad. It was also kind of dirty from outside. It seems like it was not washed or cleaned from inside at all.
We were extremely pleased with our rental experience at MAXX Car Rental. The van we received was in excellent condition with spotlessly clean interiors - exactly what we needed for our trip.
The service was exceptional from start to finish. When we arrived at the airport, they picked us up within just 10 minutes of our call, following the instructions perfectly. The return process was equally impressive - we were able to conveniently drop off the van after business hours by simply leaving the
The vehicle itself was really nice. We has issues checking in and checking out which was unfortunate. When checking in, we had to pre-pay gas even though we offered to put a credit card on file. When we returned the vehicle, the person checking us in in the garage just looked at us for 3-4 minutes. When we got out, he told us we need to park it ourselves in a stall. This was a 15 person van and the only stall available at that time was a very very tight space.
Very good service, was going to drop car at airport after hours, decided to drop at office location just before closing, still got a shuttle to the airport, Mahalo!
Poor service they wanted to charge more than the price I was giving they didn’t accept my credit card they took2hours to pick me up I had to scramble back to the airport and search foa rental. I was able to get another company never again
lack of a sat nav and using my mobile phone via Google maps caused excessive cost and unexpected harassment. I had to purchase expensive plans for US and Canada for mobile phone connection. More than 150 Canadian dollars
Terrible experience! When I arrived at the port of Santorini at 12:30, there was no one there to meet me. I had to wait around 30 minutes until someone from the team showed up. When they finally did, they said the reserved car had a problem and that they would deliver a car to my hotel by 4 PM. That time came and went, and nothing happened. Then, around 5 PM, they simply sent me an email saying they no longer had a car available.
So I had to rent from another company and ended up paying a lot m
Terrible experience! When I arrived at the port of Santorini at 12:30, there was no one there to meet me. I had to wait around 30 minutes until someone from the team showed up. When they finally did, they said the reserved car had a problem and that they would deliver a car to my hotel by 4 PM. That time came and went, and nothing happened. Then, around 5 PM, they simply sent me an email saying they no longer had a car available.
So I had to rent from another company and ended up paying a lot m
We agreed on a price in the contract, and right after the flight I wasn’t fully focused, and the representative charged me 20 euros more.
I wrote to the agency, and the reply was a generic message stating that they received the agreed amount from the representative.
When I clarified that I am absolutely sure about the amount I gave him, the response was that this is what he claimed – as if I’m trying to gain those 20 euros dishonestly.
The attitude was not courteous, and that’s why
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