Overall great customer experience. We will be utilizing them as a priority for all travel. The team there was extremely courteous and absolutely amazing.
What can I say, when you guys have not provided me any information about pickup. You guys even did reserve when your facility is closed. No phone number, nothing
Worse rental car agency ever. I travel and rent a lot. This is by far the worst one. Long wait for airport shuttle which had no name of the company so I didn\'t know. Hidden charges disguised in fine print. The clerk literally left me for 45 minutes in the middle of the contract and never showed up. The guy helping another customers finally helped me after waiting over an hour for the original clerk to return. There were only two clerk and one suddenly disappeared. Stay away from this place.
Pickup was excellent. Luggage loaded into a car. We were driven to the office, signed the paperwork and given the keys of the car that had our luggage in it. Much better than being transferred in a mini bus!
Was cheaper than any of the big guys I tried. I\'ll be back next year. Thanks!!
i requestes a car with sat nav when i made the booking , the guy who came to deliver the car , may be called vailiagios sold me extra insurance of 30 euro , and said the car has sat nav that i need to connect my phone to , i tried to do it but i realized there was no sat nav programme on the screen , then i called him and started to say that it is my fault, we do not have cars like this , after long chat he came to deliver another car and he wanted me extra 30 from me , very poor service
The staff were very helpful with questions I had. Friendly, & polite with it. Nothing seemed to hard for them to sort out for you. Thanks Team for making my first time hiring a car a good experience.
Always a pleasure renting from Leisure Travel!
Never an issue - always friendly, welcoming, and professional. They make every trip start off on the right foot. Highly recommend Leisure Travel for a smooth and stress-free experience!
Lo unico a criticar es que solo por ser residente de la Florida tengo solamente a usar 100 millas por dia, el exceso se paga a $0.25 a pesar que cuando se rento decia UMLIMITED MILLES, todo lo demas muy bien
I rented my vehicle at New hyde park where i was help my a lady name Maria C. She was the most wonderful person i had the pleasure of doing business with . If i could i would give her 100 stars. From the pick up experience to the drop off she was helpful and very friendly. Thank you Maria I would definitely be back because of you.
The car that we rented had a battery that made it difficult to turn it in with the required battery level. It would only charge to 93% and we had to turn it in above 80%. We also received the car with the battery charged at 75%.
The car smelled like cigarette smoke and was not very clean.
Lastly, it was not clear that we would be responsible for paying the parking fee which added $18 to the rental cost.
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