Over the years all the staff at Andy\'s have set a high standard as the \"norm\" and this visit was no exception. The customer services agent was courteous, helpful and friendly and treated me exceptionally well.
Thank you Andy\'s, I shall be back!
The reason I gave the staff a below expected rating is because they were not helpful when I ask them to help me hook up the Apple Car play. When I ask them, he simply said \"well most people use Google Maps\", which I tried and did not work either. I ended up not using the Map function at all on the car since I couldn\'t get it to connect. That made things more difficult to track as I was driving.
Arturo was exceptional—friendly, attentive, and genuinely helpful from the moment he greeted my husband and me. He went out of his way to ensure we felt taken care of, and his level of customer service truly stood out. Thank you, Arturo, for such a great experience!
Very personal staff & great service to take you to airport making it easy to get your flight without having to personal drag suitcases through parking lot. Would highly recommend using Andy’s!?
We always rent from Andy’s! They have excellent service and professional and friendly staff. We did have an issue with our car while out at Smiths Cove this time. The battery was bad and we were unable to start our car -however they sent a service person directly & they were very helpful and accommodating. When the battery problems continued, they promptly replaced the car with another. We were very pleased with their service…Andy’s is the best on the island in our opinion.
The only mystery with Andy\'s is why they have to re-enter so much data and it takes so long to do the paperwork. Isn\'t this data already in from the on-line booking? With other companies you pick up the keys and go.
Horrible scam. Wanted a convertible none available. Gave us csr eith screw in tire. Said we needed insurance we had it wouldn\'t accept ours. Charged us 800 dollars. Once we signed and they swapped cars we said we didn\'t want it. Wouldn\'t refund the contract until we argued for 30 minutes. Wanted a 1000 deposit. Place drunk was a absolute mess snd junky. Never ever go there again.
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