Andy\'s was the first rental company on the island that had ever offered the option of a lefthand driving. I was never this comfortable driving on the \"opposite\" side during my previous visits. Made a huge difference in comfort.
Good reliable vehicle, a fairly straightforward pickup process and no hidden charges. Also the cheapest that I could find. I would recommend this company
No one ever showed up. We never got a rental car. When we called while waiting at the airport, they said someone would be there in 10 minutes. 30 minutes later, I call back and they hung up on me. HORRIBLE experience!
The vehicle that was given to me smelled awful, was very dirty. I had to wait 45 minutes to even get a response from anyone once I arrived. waiting in phoenix in the hot sun for 45 minutes to get a vehicle is unacceible. There was no one in the rental building. The vehicle had broken taillights and should not have been on the road...
Renting from Andy\'s is a great experience. We rent from them every year for vacation in the Cayman Islands. Having the flexibility of using them at the airport and the East End is a definite plus.
The cars are not at the airport, you have to waited for an unmarked shuttle to get you. Good luck finding the shuttle because no one says anything. I had to ask every shuttle driver if they were stride. Finally a blue one with four car companies on it said yes. None of the car companies were stride. Then I got there after this hour ordeal and found out they had canceled my car. I was late because I could not find their shuttle. This was a horrible experience.
We rented two large vans for our family wedding and everything was perfect with the cars. The location is a short walk from the terminal and the employees were courteous and quick. Our experience was excellent and we will use Andy\'s on our next visit to Cayman.
They kept in contact with us make sure our arrival was in time and had the vehicle ready for us in quick timing same for our departure thank you hope to visit Puerto Rico soon
My flight was delayed - I was 2 hours late to pick up the car and they said they cancelled my reservation. I said Im here so he said he asked a manager who said no to renting me a car. But there was a woman sitting next to him who is running a company called Rent a Wreck. He said will help you. She wanted 88 a day for a piece of junk. So my friend, they are running a scam. I just left after a few choice words.
Andrew of State Van did an excellent job from the day I reserved the Van through pick-up. He showed us how to operate the Van and where all the important items were. He was efficient and friendly; fully and accurately explaining everything I needed to know about the rental. I would definitely rent a Van or any car from this company again.
The car was very dirty and old, as were the car seats. The car also had engine light and low tire pressure lights on the dash board. I was scared driving it up hills as the bottom of the car made loud cracking noises. The engine was also very loud when idling. I rented from empress to support the local car rental company, but I would not rent again.
The only problem we had was in return. For GPS purposes an address for the Andy\'s at the airport would be helpful. We initially went to the wrong one to return.
The vehicle we rented was in very poor condition. The side door wouldn’t work all the time and it was not what was pictured on the website. One of the seatbelts also didn’t work. Another issue was the poor instructions given for how to get to the vehicle. And finally, when we go to return the vehicle they tell us that we have to drop off all passengers first and then return vehicle when that was not stated at all in the instructions. It’s a shame bc the price is right but poor service
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