I wish one could return later than 10 pm. Could you change it to 11pm or midnight.? I wish there as more space in front of the agency office on 96th St., because if 2 or more people return at once there is no room on sidewalk and street is dangerous due to entrance to west side highway.
Charlie’s is the best rental place I’ve dealt with In Puerto Rico The Hospitality and Customer Service is always Amazing I recommend to all friends and Family
Great experience. There was an issue with the Jeep Grand Cherokee having a high pitched whistle above 60 mph. Tried opening and closing doors, raising and lowering windows, etc., but it wouldn\'t go away. They swapped it out without a problem. Had a Durango waiting for me when I showed up, ski rack and all. Great place. I highly recommend Rugged Rental in Salt Lake City.
This was the best car rental experience we\'d ever had, and that\'s saying a lot! Curbside pickup at DFW, which meant we didn\'t have to wait in long rental lines. We HIGHLY recommend ASAP.
The last minute notification of a required after hours pickup and a fee of $40 (notified less than 24 hours before my flight) was unacceptable, and a result of a mistake that was not made on my end. They did not waive the fee, and I am still waiting a response from their support team requesting a refund. Highly unacceptable, and pending the results of my request, will most likely not rent from them again.
I loved the quick easy process! My only issue was the cleanliness, The windshield was hard to see out of, and the weather was bad, so that was not great. We tried to clean it best we could.
We had a reservation for a car. When we came to pick up our car, we showed our confirmation email and code and was told there were no available cars. Even though we had a CONFIRMED reservation, Allied would not give us a vehicle, leaving us stranded in the sun for an hour until a taxi could pick us up. When we told them we booked directly through their website, we were told their website does not allow them to see reservations. I will never use Allied rentals again! Terrible service.
We had a reservation for a car. When we came to pick up our car, we showed our confirmation email and code and was told there were no available cars. Even though we had a CONFIRMED reservation, Allied would not give us a vehicle, leaving us stranded in the sun for an hour until a taxi could pick us up. When we told them we booked directly through their website, we were told their website does not allow them to see reservations. I will never use Allied rentals again! Terrible service.
These guys are efficient, no nonsense, and kind. Rates are great and most importantly they are super straightforward! No creepy upselling, nothing like that. I love aamcar!
A little inconvenience having to be shuttled, but worth the better price. I got a flat tire (nail) and there was no spare, which was pretty stressful but we made it to a repair shop barely and got it taken care of. When we called the emergency line to talk with someone they were very helpful.
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