There was no pick up shuttle. We had to walk for 20min in burning heat until we got to the station. We tried to call and none answerd. Will not use their service again
Place was fine. People were nice and it\'s right beside the airport so very easy to get to by a short walk after arrival. Only complaint was the car was a little wore out. Had either a bad tire or needed some front end work. Had a pretty annoying shake in the steering wheel. But i didn\'t say anything cause it wasn\'t terrible. They may have exchanged it I don\'t know.
Our flight arrived late and the staff was super friendly and helpful, despite having just closed up for the night. Vehicle was accessible and met our needs well.
You will be charged extra when you get there! I rented a car for 6 people as the day after getting there we would have 6 people total (we got separate flights) I was given a 5 seater car and was told that a 6 seater car would be available the next day (it wasn’t) then the car we got given days later after having to spend money on Ubers for the other person broke down on us and we had to get a 3rd car! Now I have not received my deposit back and have whatsapped to no reply! AVOID!
This was fascine. They picked us up as soon as we landed at gate three. And we were at the location within four minutes pick up and drop off was just as easy. They did put a hold on our card for insurance purposes at our request and it was returned as soon as we return the car With no issues. We will definitely rent from them again the next time we are in town.
Vehicle was not available at the requested time. Had to wait for the agency to deliver the van. I had called 3 days in a row prior to the rental to reconfirm, but Evelyn never returned any calls or texts. Upon return, I needed a code to enter the parking lot to return the van. Again I had to call for assistance, but Evelyn never returned a call or text. Very frustrating. The customer service was VERY POOR.
Fast and friendly service. The car had approximately 85,000 miles. It wasn’t pretty but it did drive well. I’ll return to Stop N Go for the great service and value.
They are reasonably priced and have great customer service. Even with a slight issue, we were quick to take care of it. They are located very close to the Honolulu airport as well, so Lyfts from and to the airport are quick and fast.
Great price, great customer service, overall I would definitely recommend getting your rental from this place. It was so easy and fast. Even got me a complimentary ride there and a ride back to the airport. Thanks so much!
The building we were brought to was a dump and a bit sketchy in a way that made you believe the company could be a scam. When we got the vehicle, the inside had such a strong smell of rubbing alcohol that we had to keep the windows down while driving. By the end of our 3.5 day rental, the odor was still there but had faded a little. Unfortunately, this rental company will be one I\'ll keep on my \"do not use\" list.
Awesome service before, during and after rental. I needed to extend the rental by a few hours and this was arranged in minutes at no cost. Easy airport pickup and drop off - great staff.
The car was a disaster. The interior parts of the door were falling off, so I couldn\'t close the door from the inside. The remote lock/unlock didn\'t work. There was visible damage all over the car.
No one works there or would answer the phone - had to figure everything out myself. The van was dirty and smelled terrible. The door handle broke off. Would never recommend or rent from this place again.
Bait and switch !! Scam artists. I wouldn’t recommend this place to anyone. AutoRentals needs to stop listing them. Waited 1 hour for shuttle, when I got there the agent was busy fighting with prior customer. Then he ignores the prior customer to help me. Asks for insurance, I showed him, then he tells me rudely you don’t have 300k coverage. Told him my chase sapphire covers it. He said I have to pay $45 per day to buy their insurance or leave. No shuttle back to airport so Ubered. Wasted 2
A local company located near the airport. Excellent price compared to the big car rental companies. Therefore, it\'s worth taking a cab to this place after landing, and it\'s a good way to support local businesses. They provide a lift to the airport after returning the car. Good communication and customer service, no hidden fees or fuss. Highly recommended.
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