We waited in line hours to get our car. They charged us an extra 125.00 more than the price I had in writing. The cats check engine light was on and they wouldn’t exchange it unless I came back which I had no time so we couldn’t even drive to places we wanted to for fear we would break down
We waited in line hours to get our car. They charged us an extra 125.00 more than the price I had in writing. The cats check engine light was on and they wouldn’t exchange it unless I came back which I had no time so we couldn’t even drive to places we wanted to for fear we would break down
Had to do car repairs on my time and dime which should have been done in advance of my arrival. Cars should always be inspected and in top shape especially when you are spending $1300. Windshield fluid bucket was leaking so zero fluid for cleaning salt and glare off the shield. I was reimbursed for the repairs and fluid i purchased. Also given a free day. Very difficult to find any rental company up to american standards at this time. Hence the Good rating and not GREAT.
The experience was very good overall. Maybe I would do a modification of the way the different insurance options work, as we wanted a full package and we paid quite a bit to get all of it.
We were at the 7-mile beach location at a busy time. We were acknowledged when we arrived and then were assisted. Staff are friendly, they even gave us a ride back to town, which was appreciated
Terrible experience
1. I rented this car because it said “in terminal” when in fact it is offsite
2. The contact number given in the email doesn’t work
3. The address is wrong - it is next door
4. The actually rate was far higher ($250+) than listed online (130+)
5. The car was in n a separate parking lot and I was walked through mud to get there
6. The car was unclean, with bird poo stains all over the hood, and slime under the steering wheel
7. Upon return, I was left waiting f
Price was far better than anywhere else. Hours are not great, anything earlier than 8am or later than 6pm requires additional costs/uber rides. Oldest and highest mileage rental car I\'ve ever seen, drove like it needed an alignment and new ball joints. Otherwise it was a good experience, staff is friendly and the airport shuttle is good if you work with their hours. Friendly cats to pet at their pickup location is a plus.
They literally use \" bait and switch\" techniques. This is a totally unprofessional company, and I observed several dissatisfied customers at the location.
I was not informed about the new road tax charge prior to pickup, despite receiving an email earlier in the year that made no mention of it. I was also charged twice for my rental and am still awaiting a refund, which the company denies. The handler I dealt with was unhelpful.
On a positive note, the branch staff were very helpful, the airport transport driver was great, and online support was good. However, due to these unresolved issues, I will not be using this company again.
They never pick up the phone. And when they answer you 4 hours later. They don’t help you or honor your reservation. Will never rent from them again
I won’t recommend them to anyone
I booked the car online on Expedia starting 10 PM, but when I got in the airport I got to know the company was closed. If the company is closed at this time, why it\'s allowed to rent online? I had to rent a car from Hertz, used the car only 3 days, but fully charged 5 days.
Terrible experience, I reserved a car whent to pick it up, NO Cars available. Left me and my fige and kids scrabbling to find a ride to Saint Elizabeth form Mobay. I had to go run around for hours to find another rental else where. Very frustrating, THEY NEED TO DO BETTER. They lost
me as a customer for life. BAD EXPERIENCE!
Service was quick and easy to rent and return the car we rented for half of our stay. It was a left hand drive vehicle which helped with comfort amd familiarity while driving on the opposite side of the road than we are used to doing.
The company is running a scam. 1) they didn\'t have car I requested. 2) On top of rental quote, they asked for mandatory CDW & 3rd party liability to be bought for $224.94, even though I had a cover on my own covering CDW, TPL, SLI taken from Worldwide insurer.
3) they added FL state surcharge ($27), Process & Facility ($36), Lic Recovery & Rdf ($25) charges.
4) FL sales tax of $20.91
5) Total $407.64, with security deposit of $1000, and Excess of $5,000
Nothing of this was made clear anywh
Savings car rental is a scam. Police FBI, justice whatsoever should indict and close that \"business\" that brought hassles and is harming and making vacation of thousands of tourists no fun at all. They simply don\'t answer phone calls, they\'re always closed and there\'s no staff in the store to help you. Not even in your worst dreams, choose Savings Car Rental Miami to rent a car in Miami if you ever want to have a hassle-free vacation.
To whom it may interest.
The worst company that can exist. I don\'t know who can read this message but I hope that some boss or someone from this Allied company in Puerto Rico can read this message. My reservation confirmation ALLI-SANJ-2618765 and when I arrived on December 24 to pick up my vehicle I had to wait in line for 2 hours and 30 minutes and the moment I got to the counter to be served, the employee told me that they did not have cars available. This is unacceptable.
To whom it may interest.
The worst company that can exist. I don\'t know who can read this message but I hope that some boss or someone from this Allied company in Puerto Rico can read this message. My reservation confirmation ALLI-SANJ-2618765 and when I arrived on December 24 to pick up my vehicle I had to wait in line for 2 hours and 30 minutes and the moment I got to the counter to be served, the employee told me that they did not have cars available. This is unacceptable.
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