Recent Car Rental Reviews

24 Hour Rent A Car

(727 reviews)

First of all, my very first impression was one of mistrust. I indicated to Cust. Serv. I would be arriving shortly after midnight and was told they would be closed by then. I replied their name indicated 24 hours. He suggested waiting until 6 am when they would be open again. I am a woman who refused to be stranged at LAX until 6 am....they reluctantly said they\'d pick me up but it was forced enthusiasm. Eventually I cancelled the reservation! Was not worth my safety. Poor company!

Renter Review - Tue Mar 31, 2020

Rugged Rental

(1687 reviews)

Friendly staff and great service. Exceptional vehicles for a great price. We ended our trip short and were refunded with no questions asked. We will be back and will rent from Rugged again.

Renter Review - Mon Mar 30, 2020

Value Car Rental

(379 reviews)

Great service, great car, very satisfied.

Renter Review - Mon Mar 30, 2020

Andy's Rent A Car

(2137 reviews)

Our vacation was cut short and they adjusted the rate according

Renter Review - Mon Mar 30, 2020

Prestige Car Rental

(3164 reviews)

The staff person on site was incredibly courteous. She made it a great experience.

Renter Review - Mon Mar 30, 2020

Andy's Rent A Car

(2137 reviews)

Claudia and Doran are always so very helpful. This is why I only will rent from Andy\'s.

Renter Review - Mon Mar 30, 2020

Ez Rental

(50 reviews)

Great knowledgeable friendly staff!

Ntali - Sun Mar 29, 2020

Empire Rent A Car

(949 reviews)

The Empire rental experience was very satisfactory. Didn\'t encounter any problems, staff was very courteous. Thank you all for your professionalism.

Renter Review - Sun Mar 29, 2020

Bristol Car And Truck Rentals

(473 reviews)

Great service, friendly and helpful staff, made my move day very smooth. Thanks again.

Renter Review - Sun Mar 29, 2020

AAMCAR

(3895 reviews)

Besides the unnecessary $600 hold on the card (why so high if you already have my cc?), everything was great.

DG89 - Sat Mar 28, 2020

Value Car Rental

(379 reviews)

An additional charge was added at pickup that was not part of my quote. I was also not contacted to let me know the airport shuttle would not be running when I came to drop off my car - but I am very grateful to the employee at the desk who drove me to the airport herself!

Renter Review - Sat Mar 28, 2020

Stop N Go Rent A Car

(57 reviews)

Thank you, Ben.

Renter Review - Sat Mar 28, 2020

AAMCAR

(3895 reviews)

Staff is always so nice and helpful especially during these times!

Liz - Sat Mar 28, 2020

Andy's Rent A Car

(2137 reviews)

Very helpful, courteous and pleasant staff.

Renter Review - Fri Mar 27, 2020

Rugged Rental

(1687 reviews)

This was our second time renting and we were even more pleased than the first time. It’s so nice to know we will get the 4x4 we wanted. Even though Mother Nature didn’t cooperate with snow after all. We were thrilled they were able to accommodate our unexpected date changes. We’ll be back for sure.

DD Watergirl - Fri Mar 27, 2020

Rugged Rental

(1687 reviews)

Much better than corporates. More personal service and could book and received the specific car I needed. With corporates it is a lucky dip if you require a specific type of vehicle, even if you book months ahead. Rugged Rental will be who I use ex Salt Lake

Renter Review - Thu Mar 26, 2020

Prestige Car Rental

(3164 reviews)

The woman inside the office was very nice, but the car itself was dinged up like crazy. And they all looked to be in equal condition. They are serviceable but didn\'t make us happy.

Renter Review - Thu Mar 26, 2020

Value Car Rental

(379 reviews)

Lost our paperwork. No record that we were retiring the vehicle. Quote was great but by the time they added a million little things to it we would have been better off going with our standard Enterprise.

Renter Review - Thu Mar 26, 2020

Charlie Car Rental

(4551 reviews)

Great experience overall.

Renter Review - Thu Mar 26, 2020

AAMCAR

(3895 reviews)

Great Company

Renter Review - Wed Mar 25, 2020

Bristol Car And Truck Rentals

(473 reviews)

very efficient

Renter Review - Wed Mar 25, 2020

Rugged Rental

(1687 reviews)

Always prompt on pickup and return from the airport. Never a wait to pick up the vehicle when arriving at the rental location.

Renter Review - Tue Mar 24, 2020

Rugged Rental

(1687 reviews)

I have been renting from Rugged Rental for perhaps 10 years for spring skiing. They are responsive, attentive and helpful. Plus, the cars / trucks are good and the rates are so much better than \"on airport\". I wouldn\'t think of going elsewhere.

Renter Review - Tue Mar 24, 2020

Charlie Car Rental

(4551 reviews)

Great customer service!

Renter Review - Tue Mar 24, 2020

Rugged Rental

(1687 reviews)

I had never drove a diesel truck before and half way through my trip it ran out of exhaust fluid. I didn’t know how serious it was. I was nervous about it most of the trip. I would recommend that the staff keep an eye out for items like that so the customer doesn’t have to worry about it. Other than that my experience was great.

CHUCK - Tue Mar 24, 2020

Rugged Rental

(1687 reviews)

Great value and a clean vehicle was ready. No lines like the big agencies. And best of all a guaranteed 4 wheel vehicle(bigger agencies cannot guarantee this as we have found out) which is needed to get up and down Powder Mountain access road when there is snow. Will recommend to all of our friends up there who need to rent.

Renter Review - Tue Mar 24, 2020

Ez Rental

(50 reviews)

Staff was very informative and patient with helping me get into a rental

Renter Review - Tue Mar 24, 2020

AAMCAR

(3895 reviews)

I love Aamcar. I will always go back!

SerenityNYC - Mon Mar 23, 2020

Affordable Rent-A-Car

(579 reviews)

I had a great experience. I was especially thankful that whoever shuttled me to the airport after I dropped the car off was willing to go over the bill later over the phone so I didn\'t miss my flight. Awesome customer service and down to earth people. Would rent again.

Renter Review - Mon Mar 23, 2020

Florida Van Rentals Inc.

(865 reviews)

Thanks

Renter Review - Mon Mar 23, 2020

ASAP Car Rentals

(272 reviews)

ASAP was not ready to rent my car when I arrived- took about an hour of waiting to get the car. The Jeep Renegade that we were given had some problems with heating and cooling- it would sometimes not respond. Plus, having no one there when we dropped off the car did not give us a good feeling about what might happen after we dropped it off. No one there to tell about the problem with the car. Overall, I don\'t think it was worth not being an on-site rental place. $50 savings not worth it.

Renter Review - Mon Mar 23, 2020

Charlie Car Rental

(4551 reviews)

Very convenient

Renter Review - Mon Mar 23, 2020

Value Car Rental

(379 reviews)

It took 40 minutes to get the car. Was charged for extra insurance that I did not want ... if I had known I would have brought my insurance papers with documentation. I have rented cars all over the country for over 30 years and have never had this problem before. The car itself was very dirty.. Attendant apologized and said she could get it clean but it had already taken too long. Vehicle was very loud and shook badly at 50 mph or greater.

Renter Review - Mon Mar 23, 2020

Value Car Rental

(379 reviews)

Great value!

Renter Review - Mon Mar 23, 2020

Rugged Rental

(1687 reviews)

Easy rental. Accommodated an early return when pandemic cancelled our vacation

Renter Review - Sun Mar 22, 2020

Charlie Car Rental

(4551 reviews)

The fucking pick up driver drove by us to take us to Pick up our car, had to take a taxi

Renter Review - Sun Mar 22, 2020

Charlie Car Rental

(4551 reviews)

This was our first year renting from Charlie\'s. It was so nice having the specific vehicle that we rented waiting for us with no issues. It was quick and easy. In the past 3 years we rented from other agencies in Aguadilla and had to wait hours in line only to be told that they gave our car to someone else. We will only use Charlie\'s from now on. Thank you for such great service!!!

Renter Review - Sun Mar 22, 2020

Rugged Rental

(1687 reviews)

Rugged Rental is my go to rental agency when in Salt Lake City.

Renter Review - Sun Mar 22, 2020

Rugged Rental

(1687 reviews)

Taylor was great! Gave us some tips on where to go while in Moab.

Katy - Sun Mar 22, 2020

Holiday Car And Truck Rental

(147 reviews)

We had to cancel because of extenuating circumstances, and they did not honour the refunds within their policy and charged us for the full amount even before the date we were going to rent. They were very dismissive and gave us the runaround. They lied about having their supervisor contact us. Would not rent from them again

Renter Review - Sun Mar 22, 2020

Zoom Rent-A-Car

(1698 reviews)

The staff members are pretty friendly and the car was nice and clean.

Renter Review - Sun Mar 22, 2020

Bristol Car And Truck Rentals

(473 reviews)

Very happy to know there is a local option in our smaller town with good service and competitive rates. Will definitely use them again if we need a rental in the future.

Renter Review - Sun Mar 22, 2020

Affordable Rent-A-Car

(579 reviews)

I was skeptical about renting from a \"no name\" agency (have rented from the \"big\" names often) but was on a tighter budget this trip so took the gamble. I was very impressed with the experience and was able to save $$! While it may be a smaller operation than the big companies, everyone was very professional, the car was in great condition, and the bonus was being treated more personally (almost like family) than I would ever feel with a big company. I will definitely rent from this team again!

Renter Review - Sun Mar 22, 2020

Andy's Rent A Car

(2137 reviews)

Thank you for making it a smooth and easy process!

Renter Review - Sun Mar 22, 2020

AAMCAR

(3895 reviews)

AAMCAR came through for us. We needed to move out of a college apartment quickly. The van was the perfect size and the instructions from the representative at AAMCAR were clear and accurate. This is a wonderful company to do business with. I will surely be renting again.

Renter Review - Sun Mar 22, 2020

ACE Rent A Car

(3 reviews)

Bad company

Renter Review - Sun Mar 22, 2020

Charlie Car Rental

(4551 reviews)

I have rented from Charlie Cars twice now and will be renting from them a third time when I am back in Puerto Rico in May for research. The customer service is great and I trust the company.

Renter Review - Sat Mar 21, 2020

Rugged Rental

(1687 reviews)

Our plans were cut short due to COVID-19. Rugged Rentals staff were so accommodating and kind through the ordeal and credited our unused days. Great bunch of employees and good value for the vehicle rented.

Renter Review - Sat Mar 21, 2020

Charlie Car Rental

(4551 reviews)

We use Charlie Car every time we come to PR and every time it\'s been a good experience. Sometimes the pile up in the office to get the car is difficult, but ok

Coconut - Sat Mar 21, 2020

GoCayman Car Rental & SaveMore Rent-A-Car

(35 reviews)

Over 20 minutes late for airport pick up and then the employee was rude and unapologetic. Turns out he was owner of the company. Stay away from this place. Terrible customer service

Renter Review - Sat Mar 21, 2020