Click on a rental policy for more details
Airport Shuttle info:
Upon arrival at please collect your bags and call us toll free at ( for a free pick up. We are conveniently located 1 mile from the main terminal. Estimated shuttle pick up time is 10 minutes.
Free Unlimited mileage provided to travelers deplaned at Orange County or Ontario Airport with a current (same day) boarding pass on all rentals with the exception of the following vehicles:
Specialty Luxury (Mercedes Benz & BMWs) 150 free miles per day
Vans & Cargo Vans 250 free miles per day/ 1500 free miles per week
Full-size SUVs 150 free miles per day
Specialty Cars 150 free miles per day
All local renters and non-local renters without a current boarding pass will receive:
-150 free miles per day on all Cars and SUVs
-250 Free miles per day/ 1500 free miles per week on all Van Rentals
Additional miles @ $.28 ($.38 per mile for Specialty Luxury, Fullsize Vans, Premium SUVs.
Minimum Age: NONE
Age NONE to 92
Age 93 and overMINIMUM AGE TO RENT IS 21 FOR MOST VEHICLES.
MINIMUM AGE FOR ALL LUXURY CARS, LARGE SUV'S AND 15 PASSENGER VANS IS 25.
2 additional drivers permitted at no extra charge
Minimum Age for Additional Drivers: 21
Vehicles must be returned with the fuel tank: Full
Fuel surcharges will apply. Price depends on current market. Ask at counter.
Cash deposits are accepted. Credit Card Qualifications/Requirements:
To qualify to rent from United Auto Rental the renter must present at the time of rental a current driver’s license and valid major credit card or debit card (see Debit Card Usage below) in the renter’s own name with available credit. At the time of rental, an authorization hold will be secured on the credit/debit card provided, to cover the estimated rental charges and any additional charges that may be incurred. These funds will not be available for your use. We may place an authorization amount of up to US$ 350.00 plus the estimated charges on a customer’s card, given certain conditions that will be outlined at time of rental.
Major credit cards accepted: American Express, MasterCard, Discover Card, Visa.
Checks are not accepted.
We will authorize the estimated rental amount plus up to $350.00 at the inception of the rental on major credit cards.
When renting a vehicle using a Visa or MasterCard debit card, please note:
2 Day Minimum is required on rentals when using a debit card.
United Auto Rental will place a debit hold on your account for the estimated amount of the rental plus up to $350. This hold is not an actual charge, however, while the hold is in effect, these funds will no longer be available for your use.
If the vehicle is not returned on or before your due date, United Auto Rental will obtain additional debit authorizations to cover expected rental charges.
When the vehicle is returned, United Auto Rental will charge the total rental amount, and will process a reversal of any unused portion of the debit hold. Depending on your bank’s procedures, this reversal could require up to 5 business days to be posted to your account. Please check with your financial institution for their related policies. Unfortunately, United Auto Rental cannot expedite the release of this debit hold, and the funds will not be available for your use until your bank processes the release. United Auto Rental will not be responsible for any returned checks due to credit holds.
* Pre-paid/EDD Benefit cards will need to meet the same requirements as cash rentals.
Renting cars using a cash deposit or Prepaid/EDD Benefit Card
Customers planning to rent without the use of a credit or debit card–on a cash-only basis–must bring the following documents to the rental counter:
TRAVELERS
Valid driver’s license and a round-trip ticket from an airline.
LOCAL RENTERS
Verifiable home phone number or a current verifiable gas or electric bill with the renter’s name and address. A recent pay-stub no more than 30 days old. All documents must be in the renter’s name. A cash deposit of $350 is required in addition to the cost of rental.
2 Day Minimum is required on rentals when using a cash deposit or Prepaid/EDD debit card
A credit card guarantee is required at booking for premium, luxury, vans, SUVs and convertibles.The following are also accepted for deposit:
Debit Card, Traveler's Cheques, VISA Check, VISA, Master Card, AMEX, Discover, Diners Club
United Auto Rental accepts the following methods of payment:
Debit Card, Traveler's Cheques, VISA Check, VISA, Master Card, AMEX, Discover, Diners Club, Cash