What Should I
Do if I
Car Rental Express exists to provide you with the web's best reservation guide to independent car rental agencies.

What Should I Do if I Am Not Able to Pick-Up a Rental Car that I Paid a Deposit For?

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If you are requested to pay an upfront deposit for a rental reservation, please make sure that you review and fully understand the rental agency's refund policy first. Check the Policy tab after selecting a vehicle.

If you are not able to pick up the car, please make sure that the reservation is cancelled. In the event where you have not cancelled the reservation and could not pick up the car, refer to the agency's rental policies concerning this situation.

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