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I found there were some hidden fees with this rental agency. So I paid double what I was originally quoted.

Report abuse Mon Nov 23, 2020 - Renter Review

There was a charge for RSA at $3.99/day totaling $23.94 that wasn't shown on my original agreement. There is no explanation of what RSA is, or why it wasn't shown prior to car pickup. Also, my reservation said the vehicle pickup was at the airport, but it is actually off-airport. That caused us an additional $12 for Uber to get to the airport because our drop off time (which I included in the reservation) was before their off-airport open hours.

Report abuse Mon Nov 23, 2020 - Renter Review

As expected there were additional fees. The woman was very rude & interrupted me too many times when asking very simple questions. She had a very “know-it-all” attitude and did not listen to the questions being asked which was beyond frustrating. other staff were kind. additional $65 for a tag, when we could’ve spent maybe $10 in fees, and we only chose to do that because the woman stated there would be a $25 fee per person if the toll wasn’t paid & she couldn’t guarantee we’d get th

Report abuse Mon Nov 16, 2020 - Renter Review

Never received the car rental, due to missing their two hour wait. Why would it matter if I reserved a vehicle at noon and not pick it up until 4pm. I am paying for it either way, I will not use this service again in the future.

Report abuse Sun Nov 15, 2020 - Renter Review

Bald tires. I would have liked the price quote in the beginning to have included the total cost including taxes and other fees so it wasn’t so different from what I had planned to pay.

Report abuse Sun Nov 15, 2020 - Renter Review

Over charged for insurance even though i had proof of insurance

Report abuse Fri Nov 13, 2020 - Renter Review

My reservation was canceled without notice. I had to make a last minute reservation with a different company.

Report abuse Wed Nov 11, 2020 - Renter Review

First I signed up for to pay 90, I ended up having to pay 332 due to insurance. Every car rental I’ve gone to I could cover the car with my insurance but this one they didn’t even give me the option. Second I got a car that was all cracked from inside an old. They told me it’s all they had. Third in the morning my spouse and I noticed ants so I called the rental place twice an no one answered. I will never rent from you guys again.

Report abuse Tue Nov 10, 2020 - Renter Review

First I signed up for to pay 90, I ended up having to pay 332 due to insurance. Every car rental I’ve gone to I could cover the car with my insurance but this one they didn’t even give me the option. Second I got a car that was all cracked from inside an old. They told me it’s all they had. Third in the morning my spouse and I noticed ants so I called the rental place twice an no one answered. I will never rent from you guys again.

Report abuse Tue Nov 10, 2020 - Renter Review

I rented this car weeks before I needed it but when I arrived the rude woman told me my reservation was 7hr ago. I said NO it wasn't. After going back & forth I asked how I would get a car now, she said and ADDITION $25 a day. This is a very dishonest company. I went to Hartz and rented a car for less then she wanted to charge me and I got unlimited mileage. I even told the woman I was going to file a complaint and she said okay. If I was charged for the car I didn't get I'll file a lawsuit

Report abuse Sun Nov 8, 2020 - Run