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Everything was great. Had to wait awhile for pick-up at airport, but everything else was excellent

Report abuse Wed Feb 19, 2020 - Renter Review

I was given a quote and rental info when booking, and when we picked up the vehicle it was $400 more than quoted! We will never rent from here again and I will tell everyone I know not to book with you! Would never have rent for the price I had to pay. Would love a refund!

Report abuse Wed Feb 19, 2020 - Aaron

The employee was super helpful and kind.

Report abuse Tue Feb 18, 2020 - Susan

Staff was very.helpful, and the return checkin was prompt! Cost was half the price we paid last time last time we were in Florida and rented at the airport. The ride to the rental agency was short and our driver was very nice. We will use them again!

Report abuse Mon Feb 17, 2020 - Renter Review

My rate was honored and I was picked up in a relatively timely manner from the airport and shuttled to the hotel/rental lot. I was a bit disappointed with the quality of the rental car we were given. Even for an economy vehicle this car was significantly aged and the tred on the tires was essentially bald. It rained during our rental period and the tires would slip/spin rather easily on the wet roads because of this even when driving in a conservative manner. Would have preferred a safer option.

Report abuse Mon Feb 17, 2020 - Renter Review

Very expensive for the quality. Fees need to be applied when reserving a car online. My checkout said $186 then when all was said and done it was $450, which was quite the price tag shock.... I would have much rather rented from somewhere else. It took a very long time also to get our car.

Report abuse Mon Feb 17, 2020 - Renter Review

Good value. Average service

Report abuse Mon Feb 17, 2020 - Renter Review

The staff was very polite, helpful, professional and at the same time fun. Kept us entertained while informing us with details

Report abuse Sun Feb 16, 2020 - Renter Review

I cancelled this reservation. Read the fine print about senior surcharges. No way I would rent from valu.

Report abuse Thu Feb 13, 2020 - Renter Review

The only thing about this rental that was as advertised was the fact it was a Camry, albeit high mileage and replete with scratches, dents, a ripped driver's side wiper blade, and signs of interior wear. They took an anticipated charge of less than $300 (with partial insurance coverage included) and somehow ballooned it to an incredible $565 with hidden fees in small print (Senior Driver $120!) and engage in ol' fashioned "bait and switch" and hide-the-ball tactics.Still fighting this. RUN!!!

Report abuse Wed Feb 12, 2020 - Renter Review