REASON TO LOVE RENTER

Real reviews from real people
Compare reviews by city
Easy to read ratings, plus a specific breakdown
Assurance of reliability and quality
Increase information and confidence
Read review comments from renters
Increase information and confidence

Ez Rent A Van Renter Rated Reviews - Page 5

Not having my car ready after I emailed and called several times to confirm is heartless. Not to mention you stopped texting when I asked for help. Shame on you

Report abuse

Mon Mar 25, 2024 - Renter Review

We were given the wrong pick up address. We were hit with a huge charge for commercial insurance which we were not told about. Very unprofessional.

Report abuse

Thu Mar 14, 2024 - Renter Review

We reserved a new Mercedes passenger van months in advance for our daughter’s wedding. I checked in w the rental agency a few times to make sure things were as reserved. I was assured everything was good. I shows up to get our van and the actual place I was getting the van from had received no reservation for me and had no van. I was totally unaware that EZVan rental was a 3rd party rental company and that I was not dealing w the actual company. These people did their best to get us a van.

Report abuse

Mon Mar 4, 2024 - Renter Review

Hopefully, we can rent a van from you next time.

Report abuse

Tue Feb 27, 2024 - Renter Review

Great service from Patrik. Picked us up at the CBX and was a great help with any jiggles we had.

Report abuse

Sun Feb 18, 2024 - Jellyfishboxing

Fantastic service from Patrik, door to door service, ever helpful. My go to for vans in San Diego

Report abuse

Sun Feb 18, 2024 - Jellyfishboxing

Thank you. Service was professional and the process went smoothly. Will use them again.

Report abuse

Wed Feb 14, 2024 - Renter Review

I had the worst experiebce ever!!!!!!! first I had to take 2 shuttles to pick up the rental.They tried to charge me $300 more than my confirmation quote and $1000 deposit which was not on the confirmation also $217 a day commercial insurance which was also not told that I would need . I ended up having to find another company to rent from. Keep in mind Im traveling from Alabama with 6 other people for my Bday weekend and this is ALL of our first time in California. HORRIBLE COMPANY!!!

Report abuse

Wed Jan 24, 2024 - Renter Review

EZ rent a Van San Diego is a third-party rental company, not a direct Van rental company. Final pick up day got an email from EZ Rental, instructions where to pick up the Van. I was surprised the address that was given to me was for NU car rental. The contract price $3800 for 18 days from EZ van rentals, while NU car rentals contract price $6691 for 18 days. Got no choice I have to go with the NU price. I have to pick up my families at LAX.

Report abuse

Thu Jan 18, 2024 - Renter Review

The cost was less than all other Van rentals we researched and called. The service was very courteous and friendly. I will call EZ Rent a Van in San Diego first before I research cost on other Van rentals. The 12-passenger van was in good shape and met the need. Thank you

Report abuse

Mon Jan 15, 2024 - Renter Review