I was a bit skeptical because the weekly rate for a compact seemed too good to be true. But all went great - prompt pickup for a 5 minute shuttle ride, courteous and friendly staff and a free upgrade to near brand new SUV! They accepted my collision insurance through CIBC Infinite VISA but I had to bring proof of my public liability insurance. I knew this in advance and they accepted a copy of my car insurance (ICBC from BC). I have no problem recommending this agency.