The reason I rented from Car Rental Express.com was two-fold. Firstly, they had the best rates and their website was very user friendly and easy to navigate. My experience with Black & White Car Rental was unlike any other. They personally picked us up from the airport with the vehicle we rented, they helped us to load our luggage into the vehicle. They were all friendly, polite and courteous. And when we returned our vehicle, we were a bit short on space so they drove us back to the airport with a minivan and everything was handled quickly and professionally. I will definitely use Car Rental Express.com again on my next trip!