To be honest I was a little worried from the comments online, however it was a very good experience. They were clear about the fact that they were not close to the airport and where to get the rental car shuttle in emails before the trip and soemoen called me. There were a lot of ppl using SunShine and the first shuttle was too crowded, the driver said he would be back and loaded us first. All staff was helpful and courteous. They told us about the pass for the tolls. My of my best rentals.