Confirm Your Car Rental | Seinfeld Video

It’s no secret that agencies overbook – even when you have made a “reservation.” The definition of reservation is “an arrangement to secure accommodations at a restaurant or hotel, on a boat, car or plane, etc.” So, to avoid this happening to you for your next car rental, be sure to follow these simple steps:

A few simple precautions can prevent the Seinfeld nightmare from happening to you:

• First and foremost: Call the rental agency at least one day prior to the pick-up date/time to make sure the vehicle will be there. If the agency cannot give you a definitive answer, be sure to cancel the reservation and book elsewhere.
• Keep the reservation number handy in case you need to make any changes prior to your scheduled pickup date. You can do this either online or by phoning the agency.
• Keep the rental agency’s contact information on your smartphone. This way, you will have their information readily available if needed.
• If the agency with which you have rented has a mobile site, make sure to bookmark this on your smartphone. If you need to make changes to your reservation, you can do so directly from your phone.

The key takeaway? Don’t just make a reservation and forget about it. A quick phone call the day before can save you from showing up to an empty lot. And if you do find yourself in a Seinfeld moment, remember – you have options. Check our tips on what to do before leaving with your rental car for more advice on making your rental experience smooth from start to finish.