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Your Car Rental | Seinfeld Video



Do me a favor and watch this 48 second clip from a Seinfeld episode.  Once you're done, I have a couple of questions for you.
Are you done...?  Good, let's continue...

Note: The definition of reservation is "an arrangement to secure accommodations at a restaurant or hotel, on a boat, [car] or plane, etc. (Taken from www.dictionary.com.)

Questions:

  1. Has this ever happened to you?
  2. How did you feel when your vehicle wasn't waiting for you at the rental agency?
  3. Did the agency at least apologize for the mishap?


It's no secret that agencies overbook - even when you have made a "reservation".  So, to avoid this from happening to you for your next car rental, be sure to follow these simple steps:

  1. First and foremost: Call the rental agency at least one day prior to the pick up date/time to make sure the vehicle will be there.  If the agency cannot give you a definitive answer, be sure to cancel the reservation and book elsewhere.
  2. Keep the reservation # handy in case you need to make any changes prior to your scheduled pickup date.  You can do this either online or by phoning the agency.
  3. Another good idea is to keep the rental agency's contact information on your SmartPhone.  This way, you will have their information readily available if need be.
  4. If the agency with which you have rented has a Mobile Site make sure to bookmark this on your SmartPhone.  If you need to make changes to your reservation, you can do so directly from your phone.