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Avoid These Unpleasant Surprises at the Rental Car Counter

Submitted by paul on January 20, 2012
Consumer Tips
Know Before You Go to Avoid Hidden Costs
Avoiding surprises at the car rental counter

Traveling almost always involves surprises, and the ones at the rental car counter usually aren't pleasant. Clearer online pricing has helped, but if you're not careful, fine print can still catch you off guard. Here's what to watch for.

Age Restrictions

Most companies rent to drivers 21 and older, but typically charge $25+ per day for under-25 drivers. Some states like New York have surcharges exceeding $100 per day. Upper age restrictions aren't common in the US and Canada, but in countries like Ireland, Italy, Israel, Britain, and Greece, being 70 or older could cause problems due to local insurance policies.

Background Checks and Extra Drivers

  • Most agencies check your driving record via DMV databases — DUIs, suspensions, or multiple accidents can prevent you from renting
  • Additional drivers typically cost $8–$12 per day and undergo the same approval process
  • Some companies waive the extra driver fee for spouses or domestic partners
  • Joining frequent renter programs can also waive additional driver charges

Damage and Fuel Charges

Always note and immediately report any existing damage to the vehicle — inside and out, cosmetic or otherwise. Not doing so could result in charges for damage you didn't cause. And don't forget to fill up before returning your rental — most companies charge both the cost of the fill-up and an additional fee for not doing so. Check age and rental requirements before booking.

Read the Fine Print

Don't let unexpected expenses ruin your rental experience. Research policies, document existing damage, and always return with a full tank.

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