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Support General FAQs

Who Are Vehicles Being Rented From? Does Car Rental Express Rent Vehicles?

While all reservations are selected from the Revolution system, it is not CarRentalExpress.com that actually rents you the car.

Independent Car Rental Agency are members of the CarRentalExpress.com site in your selected city. The Independent Agency rents you the car and gives you the key. The vehicles belong to the member Agencies, and not CarRentalExpress.com

Many agencies have different rental policies and requirements. We encourage you to use the City Comparison pages for Rentals to learn about any agency of interest to you. Check out the Agency Profile tab on our Rental pages, after selecting a vehicle.

What Does Car Rental Express.com Inc. Do?

In order to provide you with the best value in online car rentals from independent car rental agencies, CarRentalExpress.com gives you the most powerful and simple to use agency assessment and rental tools on the Internet. CarRentalExpress.com exists to be the web's best reservation guide to independent car rental agencies.

How Does the Car Rental Express Booking Engine Work?

The Car Rental Express booking engine is an interactive system called the Revolution reservation system. Car Rental Express member agencies access the Revolution system directly. These agencies input information regarding their vehicles, rates, policies, discounts, operating hours, and other important features of their rental operations.

The renter enters an itinerary into the Car Rental Express Rate Search™ system, selecting location, dates, times, and vehicle preferences. Revolution searches all agency data for this location, and produces a display of accurate, real-time rental data, including daily rates, total costs, vehicle types, and agency names and renter ratings.

Once a reservation has been made, the renter then begins their experience with the Independent Rental Agency, who is a member of the CarRentalExpress.com site.

About the Car Rental Express Member Independent Car Rental Agency Members

The rental agencies listed on Car Rental Express are all independent car rental providers. Either they are an independent car rental agency or an independent franchisee of a larger, mid-tier car rental agency operating nationally or internationally.

These independent business people will do all that is reasonably necessary to get and keep your business. By dealing with the "owner", rather than the "manager", you will receive an extra measure of service that can only come from someone with a vested interest in the company.

About Car Rental Express Site Content

The content on this site, while not guaranteed, has been obtained from sources that we believe are trusted and factual. The site content on CarRentalExpress.com is provided to you at no charge. You may print the material on this site for your own personal, non-commercial use. You may not use this site or information for commercial purposes without the explicit written permission of Express Internet Technologies Inc., the parent company of CarRentalExpress.com. The content has been added to the site to make your use of the site more complete, purposeful and enjoyable. We provide this travel related information so that you may use it to help plan your trip.

What is the Car Rental Express Privacy Policy?

We wish to ensure your privacy and the privacy of your personal information. We will not share your e-mail address or other specific personal information without your direct consent. Your profile information may be used to create personalized content, services and advertising on or related to the Site or any other sites owned or operated (either wholly or in part) by us. We may also use your profile information to create aggregate reports. Such profile information is anonymous and does not contain any personally identifiable information. We reserve the right to cooperate fully with local, provincial or state and federal officials in any investigation relating to any content provided by you (including personal or private electronic communications transmitted on the Site) or purported unlawful activities that may involve your participation.