Rental Questions

Every independent car rental agency makes its own decision as to what credit/debit cards it accepts. It is highly likely that most rental agencies accept the three major credit cards brands: Visa, Master Card, and American Express.

If you wish to use other credit and debit cards for your deposit or payment, it is best to first examine each agency's Policy information. When you have selected a vehicle, check the Policy and Insurance tab to get credit card information.

It is really easy to change a reservation at CarRentalExpress.com. At any page on the site, select "Your Reservations" in the header. If you already have an account, that is great. Just go in and follow the simple steps to make a change. We can help if you have lost your password.

Yes! Each independent car rental agency sets its own corporate and discount policies. View the Car Rental Express Discounts area to find out if the agency that you wish to rent from currently has any discount coupons.

Some discount coupons are automatically deducted from the cost of your Car Rental Express rental. Other coupons must be printed and taken to the Car Rental Express member agency when you pick up the car.

A displayed rate from the Car Rental Express Rate Search™ system is the base rate for a vehicle over a requested rental period. The total amount including any taxes, fees, and extras is calculated for you during the course of the reservation process.

Before you confirm your reservation, you will be shown the total price or total charges for your car rental.

To cancel a car rental reservation click on the link at the bottom of the reservation confirmation email received from Car Rental Express.

If you no longer have the reservation confirmation email, but you have your reservation number, return to the Car Rental Express itinerary page of the car rental agency that you reserved with and click "cancel reservation". Enter your reservation number and your last name, and click on "cancel reservation" once again to finish the process.