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Value Car Rental ReviewsReturn to Rental Center

This was the first time and last time I will use this company. The car was old, 62,000+ miles on it. I was quoted a rate on Kayak but when I picked up the car I was forced to buy additional insurance from Value at 25.99 a day even though I showed proof of insurance from our credit card company. The agent from Value said that was not sufficient and refused to rent the car until I agreed to their additional coverage. I have rented many times from other companies with this card. Total rip-off.

Report abuse Sun Feb 19, 2017 - Renter Review

We felt like we were scammed with the insurance they charged us for. They said our insurance would not cover loss of use of the vehicle if we had an accident. We checked with our agent and that is not true. It would have been covered! They said they spoke to our insurance company.

Report abuse Sun Feb 19, 2017 - Renter Review

I will never rent with Value Car again. A complete rip off and gouged us for extra things they said we needed but didn't. Misleading and Dishonest. We will be telling all our friends and in reviews to never use this agency EVER! Susan McCarley and Steve Smith

Report abuse Tue Feb 14, 2017 - Renter Review

Whiel they did have a car for me the staff was rude, the car had no electric for a midsized car. Do yourself a favor and book with another rental company and NOT Value car rental. You'll be glad you did.

Report abuse Sun Feb 5, 2017 - Renter Review

No comment

Report abuse Wed Feb 1, 2017 - Renter Review

Everything went smoothly.

Report abuse Wed Feb 1, 2017 - Renter Review

We had the worst experience from Value Car Rental. The staff was extremely rude. We have rented cars several times before from different companies this was by far the worst ever. Never ever ever will I rent from this company again. Rude, unfriendly, not customer service orientated, and just absolutely horrible staff and experience.

Report abuse Wed Feb 1, 2017 - Renter Review

Very nice reps. Helpful with late pickup. Price quote was not honored due to insurance but overall a satisfactory experience.

Report abuse Tue Jan 31, 2017 - Renter Review

This company is a rip off! You all should be ashamed of even saying your a company. The owner is a thief should be locked up for fraud. The employee ROB needs to grow a pair of balls and tell the owner when he knows things don't seem right to the customers. You will get the worst rating on ever website I can put it on.

Report abuse Tue Jan 31, 2017 - Renter Review

WE'RE THE 3 FAMILIES YOU LEFT STANDING AT THE AIRPORT AND WASTED AND HOUR AND A HALF OF OUR TIME WHILE YOU SCRABBLED ABOUT TO FIND THE 3 FULL SIZED CARS THAT WE HAD RESERVED. NOPE. YOUR ATTENDANT SAID YOU DIDN'T HAVE ANY DESPITE OUR RESERVATIONS. HOW DO YOU STAY IN BUSINESS. IT WILL NEVER AGAIN BE WITH ANY OF MY BUSINESS OR ANYONE ELSE I CAN GET THE WORD OUT TO. PATHETIC ON YOUR PART. EVERY ELEMENT OF THIS TRIP (WITH VALUE BEING THE EXCEPTION) WENT PERFECTLY. POOR BUSINESS ON YOUR PART.

Report abuse Mon Jan 30, 2017 - Renter Review