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On return I was charged an additional amount rather than being refunded my deposit. The gentleman didn’t even try to apologize just blamed it on his manager. He never asked what the situation was he just did whatever he wanted. If I hadn’t have noticed he would have just taken double the amount of the rental. Really bad customer service with no apology or care that he double charged me.

Report abuse Sun Jan 13, 2019 - Renter Review

Great service

Report abuse Mon Oct 22, 2018 - Renter Review

The first car I rented had to be exchanged because it kept stalling, it had 85 thousand miles on it and the interior smelled terrible. The second car had a rear end damage, it had 65 thousand miles on it. The price was great but the vehicles were junk. You get what you pay for.

Report abuse Mon Oct 22, 2018 - Renter Review

Great experience as always been renting with signature for years when I come to Miami. Great customer service fast and easy.

Report abuse Wed Oct 10, 2018 - Renter Review

Had a low tire air light come on after parking car overnight. I returned to signature car rental and tires were immediately checked and filled. Had great service at signature car rental. Would recommend to others.

Report abuse Sun Oct 7, 2018 - Renter Review

Over price and scams will never rent from them ever again

Report abuse Mon Sep 10, 2018 - Renter Review

the rental office staff was 10 minutes late turning up to open up, staff wasn't polite and just wanted us out straight away, the car we requested wasn't brought for us to take, their wasn't a full tank of fuel in the car like stated, the car had damage all down one side of the car, the engine management light was on, we received a parking ticket from visiting the beach as the car had no tax, meaning we had hired the car the whole duration without tax.

Report abuse Thu Aug 23, 2018 - Renter Review

The agent at the Holiday Inn Miami airport was great. Opened right on time, friendly and professional. I think her name was Mari.

Report abuse Sat May 26, 2018 - 8notch

Car was old and had minor defects. Service was very good.

Report abuse Tue May 8, 2018 - Renter Review

All over it was a good experience

Report abuse Sun Apr 1, 2018 - Leo