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The rental experience was HORRIBLE!!!! won’t recomend this people not eve to my enemies! The person in charge was not at the “office” (a stand inside of a hotel). I make the people at the hotel called him and there was another man waiting for him before me, I’ve waited 20 minutes for the man to arrived. After me waiting for so long, he told me I can’t take the car because I was late for my reservation. That is true, my flight was delayed and of course I didn’t arrived on time. Manag

Report abuse Fri Nov 1, 2019 - Renter Review

Things that the company expected of customer but did not communicate: Your pick up time is a set time you must pick up car of they leave to rent other cars from another office. You need to bring your personal car insurance policy number. You will be charged the 500 insurance fee and then they will credit you what they shouldn't have charged you. So I was credited 381 dollars after the 500 charge. Lack of communication was poor and staff not interested in immediate feedback.

Report abuse Fri Nov 1, 2019 - Renter Review

I found that too many mandatory things was not included in the price.. I prob. Could have seen it by closely reading the papers, however I felt like, the price sky-rocked in a not-so-nice manner.. better just to state the full price up front :)

Report abuse Fri Oct 25, 2019 - Renter Review

Very good

Report abuse Tue Jul 23, 2019 - Renter Review

AAA

Report abuse Fri Jul 5, 2019 - Renter Review

Sami is is very personable and accommodating .

Report abuse Thu May 23, 2019 - Renter Review

professional service, fair price, the staff was helpfull, I could bring the car back outside the office hours. A good experience with this Miami Beach based Company. See you soon again

Report abuse Sun Apr 28, 2019 - Marius

professional service, fair price, the staff was helpfull, I could bring the car back outside the office hours. A good experience with this Miami Beach based Company. See you soon again

Report abuse Sun Apr 28, 2019 - Marius

New and Really clean vehicles, awsome rate and good customer service.

Report abuse Thu Apr 25, 2019 - Edison

The customer service/manager of the place was very dismissive because I got a very good rate but because my flight got delayed and I didn't arrive at noon to pick up the car they cancelled the reservation and stated we have only one other car but it is more expensive. So we walked out that place and went to Alamo. We are very pleased with Alamo because they bent backward trying to get us a car and giving us great service. Never again in our life will ever deal with Signature Miami Beach office.

Report abuse Tue Apr 23, 2019 - Renter Review