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Report abuse Tue Feb 5, 2019 - Renter Review

Once we had the car everything was great and when returning it the clerk was very quick and friendly. It was actually getting the car that was the problem. Website was not clear about quote and we ended up paying $110 more than we were originally quoted. Also waited about 30 mins to be picked up at the airport after some very confusing phone calls. Everything was confusing and unclear including insurance and pick up/drop off time.

Report abuse Wed Oct 31, 2018 - Renter Review

The car had a lot of milleage (+ 75K). Yet it was in good looking condition. One of the front wheels was noisy at high speed, as if it was rubbing on something. Service was great and prompt. The rate was unbeatable.

Report abuse Wed Oct 17, 2018 - Renter Review

Was ok

Report abuse Wed Oct 17, 2018 - Renter Review

Highly professional service by staff and efficient service overall. Helpful in the pick-up and drop-off, even though the distance from the Toronto airport to the car location is not too near, considering the traffic, the staff was extremely prompt and efficient.

Report abuse Tue Oct 2, 2018 - Renter Review

Basic maintenance and cleaning need to be better taken care of. Wipers were terrible. The staff at pick up and return were excellent.

Report abuse Tue Oct 2, 2018 - Renter Review

yes I will rent from you again, but I arrived on an early flight and your kiosk was not open at 8 am and no one answered your phone line. The vehicle I was rented ran really well but was badly damaged from an earlier client.

Report abuse Fri Aug 17, 2018 - Renter Review

It would be beneficial to have been told that there is a direct line to your office from the train Viscount station for pickup. I assumed I needed a phone and did not have it,, so took a taxi. Unnecessary expense! The initial amount charged exceeded my quote by nearly $20, which I had a copy of and was reduced to my quote. ThIs should have been on your files and the proper amount processed. What if I did not have my copy? Staff also said tax was calculated wrong and added a dollar!!

Report abuse Thu Jul 26, 2018 - Renter Review

The child seat did not work correctly so my child was sleeping and his head had to be held by us. Otherwise, that was a little stressful. Perhaps I can get a discount or reduced rate? Thank you for your time.

Report abuse Wed Jul 25, 2018 - Renter Review

Vehicle was outdated, high mileage, with a bad odour. rough condition

Report abuse Sun Jul 22, 2018 - Renter Review