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i reserved a minivan for a week at $750. On pickup i found out i had to pay extra for insurance because my drivers licence is from Puerto Rico which they consider international. This information could and should have been given to me when i made the reservation three weeks before over the internet. This jumped my rate to $1080. I have no problem paying extra, i just would have liked to know about it beforehand. The minivan looked "used" with scratches and the drivers door had a hole on the panel
Thu Jul 28, 2011 - Renter Review

The place is creepy and I was made to wait a long time. As I observed how they comminicated with the customers ahead of me, I saw that they are rude and have lots of hidden fees. Needless to say, I left before they called on me and felt very grateful that I still had a reservation at Dollar Car Rental
Tue Jul 12, 2011 - Renter Review

I was very pleased with the price, car and service. I will rent from Prestige again.
Sun Jul 10, 2011 - Renter Review

Always a great experience - so easy going!
Wed Jul 6, 2011 - Renter Review

Staff person was rude and the lot attendant had an attitude, not helpful at all
Mon Jun 27, 2011 - Renter Review

The car was great. It was clean and a great make (Nissan Sentra). So quiet and good fuel economy. However, the staff was less than professional. I wasn't greeted upon arriving and the woman behind the counter was listening to music loudly and was very annoyed to help me. When I asked if she had a map, she just replied No, and turned away. No one was pleasant and so my impression of customer service is poor. I hope that next time I can get service with a smile if I decide to rent from Prestige.
Mon May 30, 2011 - Renter Review

I frequently recommend Prestige to my friends and family because it is sthe simpliest car rental experience I have found. They are flexible, convenient, timely, and easy. It is my first go-to spot when I look to rent a car in NYC.
Mon May 16, 2011 - Renter Review

All types of hidden fee. Requesting for bank statements and mandatory insurance coverage which is optional on there rental policy. Violations of there own rental contract .
Sun Apr 3, 2011 - Renter Review

great service but the office closed too early
Tue Mar 29, 2011 - Renter Review

The rate was almost doubled and staff let me wait for 20 minutes in the cold. Not recommendable!
Fri Mar 25, 2011 - Renter Review