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Didnt answer phone. Locked door. I was stranded and no place to go. Was later told they went out of business

Report abuse Mon May 20, 2019 - Renter Review

Didnt answer phone. Locked door. I was stranded and no place to go. Was later told they went out of business

Report abuse Mon May 20, 2019 - Renter Review

there was no car rental agency and i didn't get any car , such a waste of time . i was calling them 10 times none picked up my call . i waited there for 20 mins the agency was locked it was a fake agency .

Report abuse Mon Apr 1, 2019 - Renter Review

AWEFUL!! I received a rental confirmation via email (which had many spelling errors - should have been my first clue to stay away). When I arrived at the pickup destination, an empty lot, there was no one there. I called Pop to find that they did not have my reservation and that there were no cars available and no further assistance to resolve, leaving me stranded in an empty lot in the middle of LA. I found my way to another REPUTABLE car rental company and booked with them. NEVER AGAIN, POP!

Report abuse Sat Mar 23, 2019 - Renter Review

Very informal pickup from some obscure "remote car rental" location at LAX. You have to call them or they will not be there waiting and its a random person in a car, no shuttle. Also the phone numbers they provide in different email addresses don't work except for one of them which seemed to be the personal number of the employee in turn. They were nice to us though

Report abuse Fri Mar 22, 2019 - Renter Review

Mal servicio. Carro sucio. Problemas en el pago. Sooo se puede devolver el carro en horas de oficina y de paso no están a tiempo. Me dijeron a las 8 y llegaron a las 9am.

Report abuse Thu Mar 21, 2019 - Renter Review

Car was dirty, but we had unlimited mileage. Not a luxury car rental by any means. All staff do all duties so it takes a while to get and drop off car

Report abuse Sun Mar 17, 2019 - Mal

The Staff was knowledgeable and helpful every step of the way

Report abuse Wed Mar 13, 2019 - Cdholloway

Takes a while to get to rental office b/c of using a LAX shuttle which only runs every 20 minutes and then the rental company has to pick you up from the remote rental car lot. Actually renting/picking up the car took too much time, perhaps b/c of limited staffing. When returning the car, the office had a note on the door--"Back in 15 minutes"--a problem if you are in any hurry to get to catch a plane. A new company, I am hopeful they will improve.

Report abuse Tue Mar 5, 2019 - Renter Review

I received a discount rental car but I did not receive discount service. The staff was friendly and welcoming

Report abuse Mon Jan 28, 2019 - Renter Review