Platinum
REVIEWS

REASON TO LOVE RENTER

rr_badge
  • Real reviews from real people
  • Compare reviews by city
  • Easy to read ratings, plus a specific breakdown
  • Assurance of reliability and quality
  • Increase information and confidence
  • Read review comments from renters
  • Increase information and confidence
Drove from Orange County to pick up and drop off the vehicle, and it was worth the drive. My daughter was satisfied along with her quest that shared the wehicle for a memorable night of there Senior Prom.. Thanks For a great ride, price, and courteous staff,, Sincerely, Annabel V.

Report abuse Wed May 11, 2016 - Renter Review

Drove from Orange County to pick up and drop off the vehicle, and it was worth the drive. My daughter was satisfied along with her quest that shared the wehicle for a memorable night of there Senior Prom.. Thanks For a great ride, price, and courteous staff,, Sincerely, Annabel V.

Report abuse Wed May 11, 2016 - Renter Review

I reserved a large SUV (suburban or similar) for pick up at LAX on 2/12/15. I needed a 7 passanger car with luggage space to drive to Santa Barbar. The car I reserved was not available. After 1 hour wait, I was given a Van and was told they would call me the same afternoon or the following morning for Suburban. I never recieved a call. When I returned the car on 2/16, I expected the price to be adjusted lowere since I did not get what was promised at the price I was quoted, but this did not hap

Report abuse Tue Feb 24, 2015 - Renter Review

On Tues I made a reservation to pick up a convertible from their Beverly Hills location at noon on Wednesday. Before noon on Wednesday I called to make sure that they did indeed have a convertible reserved for me & to let them know that I was on my way & would be there to get it before 1:00. I was on a schedule & it was important that I be able to pick up the car and promptly be on my way. When I arrived the car was not there and it took 40 mins to get another one for me, making me late.

Report abuse Thu Jan 15, 2015 - Renter Review

The only van available, not in a good shape. 4 cylinder engine in Cali mountain area is not a good thing, the transmission slip more than 15 times during the course of 2 week + 1 day rental. The service engine lid up only 3 days into the rental. Having issues with check in/out is not a pleasant experience. Future caution is needed in dealing with this rental company.

Report abuse Thu Jul 24, 2014 - Renter Review

The car itself wasn't the best condition, but the customer service was great.

Report abuse Sat Jan 4, 2014 - Renter Review

All very straight forward - whole transaction was pretty much flawless end to end.

Report abuse Fri Sep 6, 2013 - Renter Review

The staff at the LAX store were very helpful and got me on the road fast! Very professional! Thanks for the great service!

Report abuse Thu Jul 25, 2013 - Renter Review