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Not a great experience at all not a luxury van like it stated it was pretty basic.. won’t rent ever again from here

Report abuse Mon Aug 16, 2021 - Renter Review

Van had stained seats , it was not a deluxe edition , had no blue tooth or dvds players . And after driving it for 2 hours a rattling noise was coming from the bottom of the passenger seat. It was loud and annoying . Won’t ever rent from here again

Report abuse Tue Jun 8, 2021 - Renter Review

I had12 passenger luxury van, It was nothing luxury about it it was nothing luxury about it. I had to pickup the van in a paid parking lot which I had to pay to exit. The check engine light was on they told me it was just because it’s due for oil change. The DVD player sound was horrible. The van was dirty inside and outside. I was harassed by the company to return the van in an hour early because they had another reservation. I will never rent from this company again and I would not recommend

Report abuse Mon Dec 9, 2019 - Bub

The van did not come with a GPS as I requested. When I requested one I was told to buy one from Walmart. The van was not clean. The back seat was wet with some sort of yellow liquid that stained by wife's pants. Overall the van was handy to have and I did appreciate the pick up and drop off service.

Report abuse Thu Jan 10, 2019 - Renter Review

Very prompt and attentive customer service. Amazing staff and vehicles.

Report abuse Thu Jun 8, 2017 - Renter Review

Good experience.

Report abuse Wed Jan 4, 2017 - Renter Review

One very important reason I rent from from LA Van Rentals is its on-site parking. I pull into a spot only 15-feet from the rental van, so I can easily transfer everything from my car to the van. Even if everything else was better somewhere else, and that is not the case, having secure parking for my car makes the experience much better than any other van rental in Southern California. I have rented from LA Van Rentals many times, and I will continue to rent from them every time I need a van.

Report abuse Wed Nov 23, 2016 - Renter Review

thank you!

Report abuse Wed Oct 26, 2016 - Renter Review

My rental experience was great, everyone at Los Angeles Van Rentals was very helpful and courteous.

Report abuse Tue Jul 26, 2016 - Renter Review

The price was better than the regular van rentals, which is why we booked it. But on Sunday when we returned the van and were supposed to be dropped either at the airport or at our hotel (different agents told us different things about this) when we got there we found the gal at the desk had already left to take someone to the airport, forgot about me, and wouldn't come back to pick me up as promised because she wanted to leave right away from the airport. So I had to walk back to the hotel.

Report abuse Wed Jul 6, 2016 - Renter Review