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Very bad!
Tue Nov 16, 2021 - Caio

Price was completely off due to an outrageous price for sunpass. Would have been cheaper to rent elsewhere. Also refused to accept our insurance. Waited for almost 45 mins to get picked up because no one would answer the phone.
Tue Nov 16, 2021 - Renter Review

Worst rental experience of my life! I never got the car and the company eventually stopped answering my calls after they told me they didn’t have my reservation. Will never use this rental company or this website ever again!
Tue Oct 13, 2020 - Renter Review

They weren't open. They don't exist in Orlando. And yet when I called, they didn't let me know that. I wasted 4 hours of my time and over $500 because of those assholes. I will be suing them.
Tue Oct 13, 2020 - Renter Review

arrived at midnight in bad weather. was told to get cab from Airport instead of supposed pick up. Instead of confirmed quote was charged extra $125.00 for Sun Pass which I didn't need!! Filed dispute with American Express.
Sun Apr 28, 2019 - Renter Review

Terrible communication between Miami and Fort Lauderdale, they don´t share information. Waiting 45 minutes at 6.30 am to return the car and I nearly missed my flight. The car was dirty.
Mon Apr 22, 2019 - Renter Review

I wasn't able to rent a car. Upon reaching the location (and after waiting 20-25 minutes to be helped) I was told my insurance is not right and I couldn't rent the car. If you have requirements for the insurance you accept, you really should let people know that information in the reservation and in the reminder emails you send out. I got 3 reminder emails, none reminded me of the insurance requirements. This got us stranded on vacation!
Sun Apr 21, 2019 - Renter Review

I arrived at the airport at 10:30p on a Friday. When I called Jc Car Rental about my reservation per the instructions in their confirmation email, they informed me that they could not keep my reservation because they had no cars available. Not just my desired vehicle -- no rentals available at all! I found myself scrambling to find a vehicle since most rental locations in the airport were sold out. I will never rent from a company that can't even keep a simple reservation. Stay away!
Mon Mar 4, 2019 - emmac

I did not end up getting the vehicle. When I went to pick it up, I was told my own insurance (which covers car rentals) and my visa (which covers car rental insurance) was not acceptable (although I have never had a problem renting before). I was told that I would need to pay $50 per day for insurance. Highway robbery. A total bait and switch. I refused. They cancelled my reservation but I am afraid they had my credit card and charged me. I am totally disgusted and plan to write a review
Thu Feb 21, 2019 - Renter Review

Total SCAM buyer be aware!!!!! JC Car Service is NOT at airport its an off-site location. Shop with 1 employee who picks up at airport makes a NEW Agreement with EXTRA CHARGES and drops you off to airport when departing. If you go thru a third party booking services BE AWARE more fees charged at car pick up . STAY AWAY
Wed Feb 13, 2019 - Renter Review