EZ
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I ordered a ":full size, Ford Taurus or similar". I was given a Chevy Malibu which I do NOT consider a "mid-size or intermediate size but not a full size. Alternatives I was offered at pickup was a CAMRY or KIA, neither of which I believe other agencies would offer or consider as "Full Size". This was, in my opinion, a DECEPTIVE TRADE practice. I will share my experience with everyone I can.

Report abuse Fri Sep 14, 2018 - Renter Review

I rent a lot of cars worldwide and this was one of the best I have ever experienced. This rental at Los Angeles Airport was at such a good rate that it was worth a long rental (29 days) for my full period in California and Arizona. Car was better class than I expected. No, I do not work for EZ Rent A Car or have any affiliation with EZ or related companies other than this car rental;. Nor am I quick to praise, but credit is due where deserved.

Report abuse Fri Jul 27, 2018 - Renter Review

I was able to make a reservation online and when I went to pick up the car I was told I was not eligible. I am extremely disgusted with your rental company, your website and your service. I will not be attempting to rent for your company ever again and if your company does not rent to young drivers you need update your online information. The quality of customer service I received was horrendous and I hope no one has to go through what I did. I was stranded in Florida because of your company.

Report abuse Wed Jul 18, 2018 - Grace Byrne

Agent at service desk was amazing during pick up

Report abuse Tue Jun 5, 2018 - Misha50

THEY WERE WONDERFUL! I WOULD RENT FROM THEM AGAIN!

Report abuse Mon May 28, 2018 - Renter Review

The cost was 135.00 more then quote and waited one hour twenty to get to counter

Report abuse Mon Apr 16, 2018 - Renter Review

The address in the confirmation email was not the correct place, once we finally found the correct place they informed us that they do not rent to 19 year olds (even though that was the main part on the website) so we ended up not getting a car from them because they do not rent to minors even though that is the main selling point on the website.

Report abuse Sat Mar 17, 2018 - Renter Review

This company has been the best rental car company I've ever rented from

Report abuse Sat Jan 13, 2018 - Renter Review

No one explained that we had to turn the eztoll ON, we didn't inspect the vehicle with the agent, the line to the checkout was an hour long, and no one was manning the security gate when we tried to leave. The security gate was a minivan, which is one of the most unprofessional things I've ever seen from a rental car place.

Report abuse Sat Dec 9, 2017 - Renter Review

There is a little bit confused on EZ rent and Advantage, two companies apparently related but didn't specify clearly. I have to rent from EZ but return to advantage, I think staff should make that clear to avoid any confusion from customer.

Report abuse Wed May 24, 2017 - JasenL