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The staff was helpful. They picked us up and dropped us off where we needed to go. We have no complaints there at all. The car we rented had a slow leak in a tire, and after airing it up, it was low again the next morning. We had it repaired and the tire shop found a small nail in it. The agency said that they would reimburse us the cost, but we haven't heard anything from them since then. We have been home for 4 days and have had no notice from them.

Report abuse Sat Dec 22, 2018 - Renter Review

I was charged a couple of times by some unknown company a couple of days before my rental. It would have been useful to receive an email letting me know to expect that, because my credit card company thought it was fraud. Also, the car I received smelled like marijuana. I know that's not the fault of the rental company, but it was very unpleasant and I wasn't able to air out the car or locate where the smell was coming from.

Report abuse Wed Nov 28, 2018 - Renter Review

The staff who picked us up and went through paperwork with us (KC) was very friendly and helpful and prompt. However, we did not do an inspection of the vehicle at all, and I didn't bother thinking about this either, because we got picked up just before midnight on Wednesday before Thanksgiving, and we were all tired and ready to get home. But the vehicle had lots of obvious pre-existing damage, most of which had rust spots below the scraped paint to show its age, and the TX reg was expired.

Report abuse Mon Nov 26, 2018 - Renter Review

Great price (beat anything else I looked at by at least $20). I was picked up from the airport as soon as I landed. Vehicle was new, and drop off was easy. I will say that the rental agreement that is emailed to you upon booking is a bit lengthy and there are parts to it that are contradictory, so I'd recommend they re-do that so it's shorter and doesn't have so many repeating or contradictory statements, but honestly that's not a big deal compared to getting a good deal and a good car.

Report abuse Tue Nov 13, 2018 - Renter Review

Thank you!

Report abuse Wed Oct 31, 2018 - Renter Review

Anthony was my agent in Dallas. He was GREAT!!! Very courteous and helpful. Will definitely use your company again. Thank you for a great experience.

Report abuse Mon Oct 29, 2018 - Renter Review

Excellent service from pick up person. Would have like to have known that we would return car to hotel so we could have tried to stay there.

Report abuse Mon Oct 8, 2018 - Renter Review

My rep KC was wonderful. The car a piece of Junk. The tires were low on air and repeated stops to fill up did not help. We had a blowout on the highway, NO SPARE . I purchased the service contract but 3 phone calls and no help with nasty people left us helpless. Finally found a tow and had to purchase 2 tires since the tech could not let the car back on the road with tires in such horrendously poor condition. NO return emails, no reimbursement. You now have 2 new tires & I am out the money.

Report abuse Thu Oct 4, 2018 - Renter Review

It was good.

Report abuse Mon Sep 24, 2018 - Renter Review

Returned car early at Hilton Garden Inn. Hoping to receive credit for early return. ALso expecting credit soon for unused $$ for tolls etc.

Report abuse Wed Sep 19, 2018 - JT