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This rental agency gave us such a bargain that we were prepared to have a different experience. We had to wait a few minutes for the agent to return to the office - but we're used to mom-and-pop shops where they have to step out for five minutes, so it was no big deal to us. Our car got our around and was in decent condition, but like I said, the agency saved us so much money that we weren't expecting to have it all. So, if you're on a budget and not in a huge rush, then definitely book here!

Report abuse Wed Jan 22, 2020 - Renter Review

This agency was difficult to find and getting hold of someone to help was very difficult! The cost for the car was reasonable but the office was in a sketchy location and the attendant was mediocre! Would not recommend this place!

Report abuse Wed Jan 15, 2020 - Renter Review

I have been renting cars for 49 years, AtWest is the worst car rental firm I have ever used. I got the reservation from the internet, all the major rental firms were $400.00 plus for the 5 day rental, because of Christmas.. I paid $168.00 to AtWest. I look on AtWest web site it says they are open on Sunday at 9:00Am . I start calling them they do not answer.I call the San Diego office at 10:15 they answer, After 3 1/2 hours I finally get the car. The return was messed up also. Never use AtWest

Report abuse Sun Jan 5, 2020 - Renter Review

The experience of renting a car through this company was completely satisfactory

Report abuse Sat Jan 4, 2020 - Renter Review

Great value. Agents were courteous and affable

Report abuse Fri Jan 3, 2020 - Renter Review

Minivan was in very poor working condition. The brakes squeeked and grinded. One tire had no hubcap and a slash in the tire. the vehicle was dirty, wipers did not work, etc.

Report abuse Thu Jan 2, 2020 - Renter Review

The car ran well. It was a bit scratched up and had stains and tears in the seats, but other than aesthetics, it was a great car.

Report abuse Wed Jan 1, 2020 - Renter Review

Attendant filled out discrepancy form for me and noted nothing, handed me the keys, and left. Missed non-functioning headlight, low tire pressure (warning light already on), hole in left taillight cover, deep scratches on rear driver side, pock-marked hood, windshield wiper had a metal piece sticking up and scraping the windshield, and broken interior floor storage door. Interior was full of trash including a men’s belt, a phone holder, and a Gatorade bottle. No refund offered. Unsatisfactor

Report abuse Tue Dec 31, 2019 - Renter Review

The lady who helped me reserve my car was extremely helpful, as my previous reservation from another company cancelled last minute on Christmas Eve. The customer service rep helped me find a vehicle on one of the busiest days of the year

Report abuse Mon Dec 30, 2019 - Renter Review


Report abuse Thu Dec 26, 2019 - Renter Review