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The service at pick up was good and very good at drop off. The vehicle was OK - fairly high mileage and stains on the seats/upholstery, but a decent value.

Report abuse Wed Mar 11, 2020 - Renter Review

Suspecting an overcharge, representative hung up on me upon a request for clarification.

Report abuse Tue Mar 3, 2020 - Terrys

This car rental is hidden, but conveniently located within walking distance to the Hilton hotel. I wish I remembered the young man's first name. Very courteous and professional. Word of advice, if your flight arrives before 9 a.m. to give them a call day before so you can make arrangements to pick up your vehicle before then since they only open at 9 am.

Report abuse Tue Feb 25, 2020 - Renter Review

I ended up canceling my reservation and book car rental with Budget car rental. The office was closed when I arrived. There was no way for me to leave the message. The person that works there finally showed up an hour late. Not recommend this place.

Report abuse Tue Feb 18, 2020 - Renter Review

This rental agency gave us such a bargain that we were prepared to have a different experience. We had to wait a few minutes for the agent to return to the office - but we're used to mom-and-pop shops where they have to step out for five minutes, so it was no big deal to us. Our car got our around and was in decent condition, but like I said, the agency saved us so much money that we weren't expecting to have it all. So, if you're on a budget and not in a huge rush, then definitely book here!

Report abuse Wed Jan 22, 2020 - Renter Review

This agency was difficult to find and getting hold of someone to help was very difficult! The cost for the car was reasonable but the office was in a sketchy location and the attendant was mediocre! Would not recommend this place!

Report abuse Wed Jan 15, 2020 - Renter Review

I have been renting cars for 49 years, AtWest is the worst car rental firm I have ever used. I got the reservation from the internet, all the major rental firms were $400.00 plus for the 5 day rental, because of Christmas.. I paid $168.00 to AtWest. I look on AtWest web site it says they are open on Sunday at 9:00Am . I start calling them they do not answer.I call the San Diego office at 10:15 they answer, After 3 1/2 hours I finally get the car. The return was messed up also. Never use AtWest

Report abuse Sun Jan 5, 2020 - Renter Review

The experience of renting a car through this company was completely satisfactory

Report abuse Sat Jan 4, 2020 - Renter Review

Great value. Agents were courteous and affable

Report abuse Fri Jan 3, 2020 - Renter Review

Minivan was in very poor working condition. The brakes squeeked and grinded. One tire had no hubcap and a slash in the tire. the vehicle was dirty, wipers did not work, etc.

Report abuse Thu Jan 2, 2020 - Renter Review