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I will never rent the car from this company. The guy is rude and late. The store suppose to open at 9am. nobody was there. The area looked not safe, I left and called to check. There were two customer ahead of me when I went back. it took the guy almost 20 minutes to help the first customer and at end there was no car available. when he took the first customer to get the car, He locked the door and left me and another old me in the store. it was terrible experience. I did not rent from here.

Report abuse Wed Nov 17, 2021 - Renter Review

I would recommend this agency to friends who need to rent a car for 18 years old to drive because there is no other agency that will do it. The person at the rental premise worked very hard all by himself. The long wait is not because he is the only person who had to take care of multiple customers at the same time and drive customers to pick up cars etc. The agency need to hire more people. The price of basic rental is satisfactory, but the extra charge for 18 year old is too high.

Report abuse Tue Jul 27, 2021 - Renter Review

Decent experience overall.

Report abuse Sun Apr 25, 2021 - Renter Review

I just wonder how come this company is still in business; poor management, poor vehicles, poor staff. My reservation was for an compact car, they gave me an economy. It was too small to put my luggage in it. The car registration was expired and I got stopped by police.

Report abuse Wed Apr 7, 2021 - Renter Review

We showed up for our appointment and no one was even there. We waited for 10 minutes. Then they didn’t have the car we reserved so we were given one that was very faulty. they only had 3 cars. The car would randomly spray wiper fluid. Then the mirror on the drivers side kept falling down and it blocked the view of the street. Lastly, the ac didn’t work. it blew out hot air. I will never rent from here again

Report abuse Thu Oct 1, 2020 - Renter Review

Never coming back again. Pick up was at. 9 and the car wasn’t ready till almost 11. Wasn’t even washed when we got it. The car key didn’t even work so when we opened the car it kept beeping. Worker was not professional whatsoever. I want a refund.

Report abuse Mon Aug 10, 2020 - Renter Review

The service at pick up was good and very good at drop off. The vehicle was OK - fairly high mileage and stains on the seats/upholstery, but a decent value.

Report abuse Wed Mar 11, 2020 - Renter Review

Suspecting an overcharge, representative hung up on me upon a request for clarification.

Report abuse Tue Mar 3, 2020 - Terrys

This car rental is hidden, but conveniently located within walking distance to the Hilton hotel. I wish I remembered the young man's first name. Very courteous and professional. Word of advice, if your flight arrives before 9 a.m. to give them a call day before so you can make arrangements to pick up your vehicle before then since they only open at 9 am.

Report abuse Tue Feb 25, 2020 - Renter Review

I ended up canceling my reservation and book car rental with Budget car rental. The office was closed when I arrived. There was no way for me to leave the message. The person that works there finally showed up an hour late. Not recommend this place.

Report abuse Tue Feb 18, 2020 - Renter Review