Atwest
REVIEWS

REASON TO LOVE RENTER

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Decent experience overall.

Report abuse Sun Apr 25, 2021 - Renter Review

I just wonder how come this company is still in business; poor management, poor vehicles, poor staff. My reservation was for an compact car, they gave me an economy. It was too small to put my luggage in it. The car registration was expired and I got stopped by police.

Report abuse Wed Apr 7, 2021 - Renter Review

We showed up for our appointment and no one was even there. We waited for 10 minutes. Then they didn’t have the car we reserved so we were given one that was very faulty. they only had 3 cars. The car would randomly spray wiper fluid. Then the mirror on the drivers side kept falling down and it blocked the view of the street. Lastly, the ac didn’t work. it blew out hot air. I will never rent from here again

Report abuse Thu Oct 1, 2020 - Renter Review

Never coming back again. Pick up was at. 9 and the car wasn’t ready till almost 11. Wasn’t even washed when we got it. The car key didn’t even work so when we opened the car it kept beeping. Worker was not professional whatsoever. I want a refund.

Report abuse Mon Aug 10, 2020 - Renter Review

The service at pick up was good and very good at drop off. The vehicle was OK - fairly high mileage and stains on the seats/upholstery, but a decent value.

Report abuse Wed Mar 11, 2020 - Renter Review

Suspecting an overcharge, representative hung up on me upon a request for clarification.

Report abuse Tue Mar 3, 2020 - Terrys

This car rental is hidden, but conveniently located within walking distance to the Hilton hotel. I wish I remembered the young man's first name. Very courteous and professional. Word of advice, if your flight arrives before 9 a.m. to give them a call day before so you can make arrangements to pick up your vehicle before then since they only open at 9 am.

Report abuse Tue Feb 25, 2020 - Renter Review

I ended up canceling my reservation and book car rental with Budget car rental. The office was closed when I arrived. There was no way for me to leave the message. The person that works there finally showed up an hour late. Not recommend this place.

Report abuse Tue Feb 18, 2020 - Renter Review

This rental agency gave us such a bargain that we were prepared to have a different experience. We had to wait a few minutes for the agent to return to the office - but we're used to mom-and-pop shops where they have to step out for five minutes, so it was no big deal to us. Our car got our around and was in decent condition, but like I said, the agency saved us so much money that we weren't expecting to have it all. So, if you're on a budget and not in a huge rush, then definitely book here!

Report abuse Wed Jan 22, 2020 - Renter Review

This agency was difficult to find and getting hold of someone to help was very difficult! The cost for the car was reasonable but the office was in a sketchy location and the attendant was mediocre! Would not recommend this place!

Report abuse Wed Jan 15, 2020 - Renter Review