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I waited nearly 30 minutes to get picked up. The text instructions weren’t very clear. It stated that I was to pick up car at the hotel. I almost took the hotel shuttle bus. Once at the hotel, paperwork wasn’t ready. Lastly, radio didn’t work in the car. I took it to a hyundai dealer to reset radio.

Report abuse Sun Dec 16, 2018 - Renter Review

The Airport pickup was timely and great service from KC

Report abuse Mon Dec 10, 2018 - Renter Review

Who knew! Best kept secret for great value rent a car at LAX. We will be back to rent again!

Report abuse Mon Dec 10, 2018 - Renter Review

I have been charged twice for this rental and still waiting for a refund. We waited 45 min to be picked up at the airport after a late flight just to find out he forgot the car seat we reserved for our 3 year old. Had to leave my family at the terminal to go pick up car seat causing our late night to be even later. The car had low tire pressure warnings and the key had low battery. Glad it didn't break down on us! We all have bad days, but not satisfied with this company and would not recommend.

Report abuse Mon Dec 10, 2018 - Renter Review

KC, the man who picked us up, was awesome !!! Nice, and friendly....

Report abuse Thu Dec 6, 2018 - Renter Review

The service was great. We received a pickup instead of a compact car. It was a nicer vehicle until rain threatened and we had to buy plastic bags to cover all our luggage in the back of the truck!

Report abuse Mon Dec 3, 2018 - Renter Review

Was great to avoid the line at check in by doing the check in en route to the off-site location.

Report abuse Mon Dec 3, 2018 - sam and katie

Staff could explain on toll booths and the options to pay toll charges at the time of rental

Report abuse Wed Nov 28, 2018 - Renter Review

Good experience

Report abuse Tue Nov 27, 2018 - Renter Review

The rental service was great, the only problem I had was that there was some miscommunication about the billing me and I was billed multiple times. That staff resolved this for me but I am still waiting to ensure my money is returned.

Report abuse Mon Nov 26, 2018 - Renter Review