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Report abuse Wed Jun 1, 2016 - Renter Review

when i went to pick up both cars that i reserved on the location they told me that the company was linked with others two and they were not together anymore i did my reservation a month ago, you guys could at least give me a call, instead i have to pay more that day i totally screw my budget from the vacation i will not recommend this company.

Report abuse Tue May 31, 2016 - Renter Review

when i went to pick up both cars that i reserved on the location they told me that the company was linked with others two and they were not together anymore i did my reservation a month ago, you guys could at least give me a call, instead i have to pay more that day i totally screw my budget from the vacation i will not recommend this company.

Report abuse Tue May 31, 2016 - Renter Review

We were very satisfied with the service from American Car Rental. Thank you.

Report abuse Mon May 30, 2016 - Renter Review

It was great!

Report abuse Thu May 26, 2016 - Renter Review

Best car rental deal in Miami!

Report abuse Thu May 26, 2016 - Renter Review

Very rude and pushy agent when I went to pick up car at the hotel. We waited 45 mins for the shuttle to take us to the airport. Shuttle driver almost left us at the hotel with our bags in the shuttle. I had to run out and stop him

Report abuse Tue May 24, 2016 - Renter Review

I waited over an hour for the shuttle because I was under the impression I was renting from American Car Rental. The shuttle they use has only their other two car rental agency names on it, which they failed to inform me. They will pick you up in a van with the name Amigos and ACOs. I was more annoyed that I had asked the driver if American Car Rental was affiliated with another rental agency and he had told me he had never heard of Ameican Car Rental...he ended up being my driver.

Report abuse Wed May 11, 2016 - Renter Review

Called # for shuttle that was provided in my email-disconnected. Called 800# at top-disconnected. I was in a panic as I thought company had gone out of business and I was screwed. Would have been nice to be informed of different #.Luckily I had a smart phone & searched # for other Orlando location, gave me another #. What would have happened if I didn't have a smart phone to look this stuff up? Wrong # still on website. Love the car, only thing is tires were bald, worried about blowing a tire.

Report abuse Thu May 5, 2016 - Renter Review

Great car! Great price! Great value! The staff was so friendly and kind. The shuttle men that picked us up from the airport and then returned is to the airport were so friendly too! I'll definitely be back to you! Such a smooth transaction from the airport to the rental place, then to be greeted by friendly helpful staff... A bonus! Our car was clean and ran perfectly! A plus for three women and our three little girls! Thank you!

Report abuse Wed May 4, 2016 - Renter Review