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A service fee was charged even though it was not informed in the reservation process.

Report abuse Sat Feb 22, 2020 - Renter Review

It was great service!

Report abuse Mon Apr 29, 2019 - Renter Review

No complaints.

Report abuse Sun Apr 14, 2019 - Renter Review

Overall 4/7

Report abuse Thu Nov 24, 2016 - Renter Review

This company is very small and unorganized. The staff barely spoke English, I was charged a $300 dollar fee for a $100 dollar rental just because I had a local ID, but was not told this information upfront. When I arrived to pick up my vehicle it took almost 10 minutes for a representative to get to the service desk,and it took 30 minutes to get done with everything although I had a revervation. The car was a complete base model that didn't even have power locks and the tank was empty.

Report abuse Tue Sep 13, 2016 - Renter Review


Report abuse Mon Aug 1, 2016 - Renter Review

The real problem was the pick up--the designated spot wasn't clear to me and I had to make three calls to the agency before they actually sent someone to where I was (the "official" MIami airport rental car pickup location) before they came for me. Everything else was fine!

Report abuse Tue Jul 19, 2016 - Renter Review

I would rent a car again

Report abuse Wed Jul 6, 2016 - Renter Review

Jo was really nice, the service and the staff was great, definitely going to rent from this rental car again

Report abuse Tue Jun 28, 2016 - Renter Review

Their phone number was changed which we were never told. We had to wait at the airport for over an hour for pick up but overall it was good. Drop off and renting was pretty quick

Report abuse Thu Jun 9, 2016 - Renter Review