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Didn’t receive my rental information, called the company and they said they didn’t have records of it because it was done through a third party, ended up having to go through another rental company at the last minute

Report abuse Mon Mar 16, 2020 - Renter Review

Staff was helpful and car was great. Location slightly less than ideal, but fine. Pricing a bit high, but this might have been due to holiday demand.

Report abuse Thu Feb 20, 2020 - Renter Review

The car was not clean inside. There was garbage in the console and in the door storage areas (empty cans of Red Bull, old parking vouchers, maps ect). The carpet and seats had crumbs and dirt in them as well.

Report abuse Mon Feb 17, 2020 - Renter Review

We were very disappointed with this rental. In our email we were given a final price and the salesman made us pay a higher price. We questioned him and he kept saying it was some tax although everything should have been included in the email "total charge" price! We showed the salesman the email proof and he was not reasonable. Also, the car was filthy. There was trash and dirt all over the seats and floor, dirty windshields and grimy dashboards.

Report abuse Wed Feb 12, 2020 - Renter Review

The pick up process is terrible. You stand at the airport watching other hotels like Hilton and Marriott shuttles pass you like 20 times before one la Quinta shuttle. The car was dirty and the lady was cleaning out garbage while doing the walk around. The only solution that was provided was to wait another 40 min to have it washed or cancel and take our business else where. Terrible customer service. Will never rent from here again.

Report abuse Sat Feb 8, 2020 - Renter Review

Everything perfect

Report abuse Tue Jan 28, 2020 - Phu dinh

Overall a positive experience. Had some trouble getting from the drop off point to the airport. Was there a shuttle?

Report abuse Mon Jan 27, 2020 - Renter Review

I will never use your company in the future. You canceled my reservation 12 hours before my flight leaving me to scramble to acquire an alternative means of transportation to my destination. I will never recommend your rental services to friends, family, or colleagues. Disappointed!

Report abuse Wed Jan 22, 2020 - Renter Review

Should have honored the car listed in the reservation. Also, the confirmation e-mail was poor in explaining how to get from the airport to the rental place.

Report abuse Tue Jan 21, 2020 - Buff Guy

Pickup and dropoff were very efficient. I would rent from them again.

Report abuse Sat Jan 18, 2020 - MT