at airport it was confussing... i did not know there was no bus to drive me to agency..the bell caps did not know of the .and i had to call many times ..they coudl not find my reservation at first...... finally they picked me up and were courteous
I was quoted $130.00 that included all taxes and fees. When I returned the car I paid $148.00. When I questioned the agent he said that the taxes were different in Inglewood than where I was quoted. I felt that was very misleading.
The entire experience was horrible with the staff having poor communication and customer service skills. It felt like a shady business deal. I will not rent from you again or recommend this company.
After 6 phone calls requesting for pick up, an unmarked broken down economy car arrived 45 minutes later. The driver did not take us to AIRPORT RENT A CAR, but, instead, took us to REX RENT A CAR. In the end, they sent us off on foot back to LAX.
I've had no trouble. Employees not super friendly, but not rude either. The car was in good condition for driving, though already contained many scratches and some bumps. Handover was quick and without problems.
Waited at the Airport long time. Had to whistle at the driver to stop and pick us up. We rented two cars. Both empty of gas. Never got a rental car empty. The Camry looked like it had been porely taken care of. Chrysler 300 was clean ,squeeling brake
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