REASON TO LOVE RENTER

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The car I was give. Had minor scratches. Burn holes in the seat steering was off.

Report abuse Sat Jan 18, 2020 - Renter Review

I appreciate how quick they got there to pick me up, and the whole process was speedy. The car was good for the amount of money spent.

Report abuse Fri Jan 17, 2020 - Mo

I appreciate how quick they got there to pick me up, and the whole process was speedy. The car was good for the amount of money spent.

Report abuse Fri Jan 17, 2020 - Mo

I have been a repeat customer for several years. I have watched the company grow and improve in most departments. I especially enjoy/admire a small company competing against the bigger name "old school" Corporations. They offer a personal friendly touch and good value. They work hard and have earned my loyalty. Is it a perfect operation ? No, however all my needs were covered in a prompt and fair way. That puts them high on my list of Good deals when I need a car in LAX area.

Report abuse Sun Jan 12, 2020 - bgowder

I was very happy that we were not charged extra for arriving much later in the evening than we planned due to airline delay.

Report abuse Fri Jan 10, 2020 - Grace

After re-confirming our reservation 3 times before flying to LAX, there was no car available when we arrived at midnight with 4 year old twins! We were going to drive 3 hours to stay with relatives but spent over one hour on the phone in the airport searching for a hotel instead. After being promised that there were be a car available at 6:30am and spending $180 for only 5 hours of sleep, we were told the car had a cracked windshield and we had to wait again for another one. Finally, at 9:30 am

Report abuse Tue Jan 7, 2020 - Renter Review

I brought the vehicle back around 11 am on the 13th, and the place was locked up. I went around and knocked on every door I could find, and no response. After 10+ minutes, I called the 24 hour car rental number, and no answer. I then called another number that was on the business card that the driver gave me on my way to the car rental agency on the 12th. The person that answered had no explanation of why the building was locked up; she simply told me to call Uber. UNSAT.

Report abuse Thu Jan 2, 2020 - Renter Review

Staff was very helpful, especially Carlos.

Report abuse Fri Dec 13, 2019 - Renter Review

Awesome staffs, there is limited staff but very efficient

Report abuse Thu Dec 12, 2019 - Todd

Exactly what I expected.

Report abuse Sat Nov 30, 2019 - Renter Review