United Rent A Car

Rental Policies
Click on a rental policy for more details
Arrival Information
Airport Pick-up (International flights)
An agent will be waiting for you at the exit from customs. Please turn right after exiting customs. Our agent will be holding a sign with your name.

Airport Pick-up (Domestic flights)
An agent will be waiting at the exit from baggage claim. Please turn right after exiting. Our agent will be holding a sign with your name.

Our telephone numbers are:
(56-2) 236 1483 or 236 1485

In case of emergency, please call
from outside Chile: (56-9) 7649 3969
from within Chile: 09-7649 3969
This cell phone is active 24 hours, every day of the year.

Our office is 15 - 20 minutes from the airport.

General Rules
Customer must present a valid national or international drivers license, passport and major credit card (Visa, Mastercard, Amex, Diners) at vehicle pick-up.

Rental payment is due upon vehicle pick-up. In addition, the credit card must have an available balance equivalent to US$600 as a guarantee (this amount is not charged but must be authorized).

Vehicles may not be taken out of Chile unless prior authorization has been given. (See Geographical Restrictions)

Collision & Third Party Liability insurance is mandatory.

Vehicle makes and models shown are subject to availability at the time of pick-up and may be substituted for vehicles of similar characteristics without prior notice.

Prices are subject to change without notice unless a reservation has been confirmed in writing.

Pick-up & drop-off Policy
You may pick-up or drop-off your vehicle at the airport or any hotel in Santiago at any time, day or night.

Pick-up/drop-off at no charge Monday to Friday 9 AM to 6 PM. From 8:00 AM to 8:59 AM, 7:00 PM to 9:30 PM, Saturdays, Sundays or holidays, there is an off-hour charge of $12.60 USD. Between 9:31 PM and 7:59 AM any day, the off-hour charge is $42.40 USD. All charges are subject to sales tax.

Pick-up and/or drop-off outside office hours must be arranged at least 24 hours in advance.

Valid Driver's License
A valid driver's license from the country of residence or an international license must be shown at the time of rental together with a passport for each driver.

Note: an international license is not obligatory.

Gas
Rentals do not include gasoline. Vehicles must be returned with the same amount of gasoline as at pick-up otherwise a local refueling charge will apply. Excess gasoline is not reimbursed.

One-way Rentals out of Santiago
Out of town pick-up or drop-off is available with the following additional charges and minimum rental restrictions depending on the distance from Santiago:

From 15 to 150 Km, cost $51 USD, minimum rental 3 days.
From 151 to 300 Km, cost $96 USD, minimum rental 1 week.
From 301 to 500 Km, cost $159 USD, minimum rental 1 week.
From 501 to 700 Km, cost $207 USD, minimum rental 2 weeks.
From 701 to 1000 Km, cost $329 USD, minimum rental 2 weeks.
The maximum distance permitted is 1,000 Km (625 mi) from Santiago. All amounts are subject to sales tax.

Taxes
All sales, fees and surcharges are subject to 19% sales tax.

There is no tax exemption for foreigners for car rentals. Tax exemption is applicable to lodging expenses only.

24x7 Roadside Assistance
In case of emergency, our vehicles have 24x7 roadside assistance throughout Chile.

Age Requirements
Minimum Age: 23
Renter and additional drivers must be 23+ years old.

Additional Drivers
1 additional drivers permitted at no extra charge
Minimum Age for Additional Drivers: 23
Additional driver must be 23+ years old and present drivers license and passport. No charge for an additional driver.

Driving Area
Vehicles may travel to Argentina, subject to an additional charge which covers additional insurance and permits. Requires minimum 1 week advance notice. Vehicles may not be taken to any other country.

Deposit Requirements
Cash deposits are not accepted.
United Rent A Car accepts the following rental deposits:
VISA, Master Card, AMEXDiners Club

Payment Methods
United Rent A Car accepts the following methods of payment:
Traveler's Cheques, VISA, Master Card, AMEX, Diners Club, Cash

Pick-ups and Drop-offs
No Charge Pick-ups and drop-offs available at airport and at hotels

Insurance Policies and Surcharges
Collision damage, theft protection and third party liability insurance is sold as a combined product at 13.30 USD/day plus tax. Insurance is mandatory.
*** Collision Damage / Theft Protection *** Covers damage to, or theft of, the rental vehicle over and above 660.00 USD up to its fair market value. A deductible of 660.00 USD will apply in any event regardless of fault.
*** Third Party Liability *** TPL covers civil liability up to approximately 20,000 USD for damage to third-parties causing injury, death or damage to their property. In case of injury or death, coverage is limited to medical or funeral expenses. TPL has no deductible.
*** Extended Third Party Liability *** ETPL (optional) extends the civil liability limit to 400,000 USD. Cost 3.10 USD/day plus tax.
*** Reduced Deductible Supplement *** RDS (optional) lowers the LDW deductible to 230.00 USD. Restrictions: 1) driver(s) must be 25+ years old; 2) minimum rental 1 week; 3) must be contracted in advance of vehicle pick-up; 4) does not cover theft of radio or vehicle accessories. Cost 4.90 USD/day plus tax.
*** Exclusions *** Insurance will not cover any damage if the driver is driving under the influence of drugs or alcohol. Insurance does not cover damage due to misuse or abuse of the vehicle. Insurance does not cover damage to wheels, tires or windshields.
Insurance is mandatory.
Supplemental Liability Protection
2.80 per day
Optional coverage that increases 3rd party liability limit from the standard US$15,000 to US$150,000 (dollar amounts are approximate)
Reduced Deductible Supplement
4.40 per day
Optional coverage that lowers the insurance deductible in case of damage to the rental vehicle to US$190. Does not apply to theft of vehicle accessories. Restrictions: 1) minimum rental 1 week; 2) renter and additional driver must be 25 years of age or older; 3) must be contracted in advance of vehicle pick up.
GPS Rental
9.00 per day
GPS unit for navegation throughout Chile and Argentina
Infant Seat
5.80 per day
For children up to 40 lbs./ 18 kg.
Snow Chains
3.80 per day
Chains are required on all mountain roads during winter (Jun. 21 - Sep. 20).
Magnetic Ski Rack
5.00 per day
Magnetic roof rack for 3 pairs of skis.
Map Of Chile & Santiago
5.00 fixed
Route map of Chile (includes a city map of Santiago).
Permits & Insurance For Argentina 30 Days
244.00 fixed
Valid for multiple entry to Argentina for 30 days. Please indicate how many times you plan to go in and out of Argentina when you make your booking. Includes 2 border crossing permits. Additional permits cost US$4.30 each. Documents require 5 working days to process.
Permits & Insurance For Argentina 180 Days
329.00 fixed
Valid for multiple entry to Argentina for 180 days. Please indicate how many times you plan to go in and out of Argentina when you make your booking. Includes 2 border crossing permits. Additional permits cost US$4.30 each. Documents require 5 working days to process.
Out of town pickup/drop-off 150 kms
51.00 fixed
One way pickup or drop-off up to 150 kms from Santiago. Minimum 3-day rental.
Out of town pickup/drop-off 151-300 kms
96.00 fixed
One way pickup or drop off from 151 to 300 kms from Santiago. Minimum 7-day rental.
Out of town pickup/drop-off 301-500 kms
159.00 fixed
One way pickup or drop off from 301 to 500 kms from Santiago. Minimum 7-day rental.
Out of town pickup/drop-off 501-700 kms
207.00 fixed
One way pickup or drop off from 501 to 700 kms from Santiago. Minimum 2-week rental.
Out of town pickup/drop-off 701-1000 kms
329.00 fixed
One way pickup or drop off from 701 to 1000 kms from Santiago. Minimum 2-week rental.

Cancelation Policy
We request that cancellations or itinerary changes be communicated to us via e-mail or telephone at least 72 hours in advance of scheduled delivery. Cancellations received in this time frame will not result in any charge unless we have incurred expenses previous to the notification, such as the processing of permits and insurance for travel to Argentina. In such case, the client is responsible only for the amount of the expenses incurred. In case of no show, the client will be charged one day of rental at our normal daily rate, plus a service charge of $20 USD, plus any expenses incurred on behalf of the client, such as permits and insurance for Argentina. For last-minute emergencies, please call this mobile phone: from outside Chile (56-9) 7649 3969, from within Chile (09) 7649 3969.

Insurance and Coverage
Collision damage, theft protection and third party liability insurance is sold as a combined product at 12.00 USD/day plus tax. Insurance is mandatory. *** Collision Damage / Theft Protection *** Covers damage to, or theft of, the rental vehicle over and above 650.00 USD up to its fair market value. A deductible of 650.00 USD will apply in any event regardless of fault. *** Third Party Liability *** TPL covers civil liability up to approximately 15,000 USD for damage to third-parties causing injury, death or damage to their property. In case of injury or death, coverage is limited to medical or funeral expenses. TPL has no deductible. *** Supplemental Liability Protection *** SLP (optional) extends the civil liability limit to 150,000 USD. Cost 2.80 USD/day plus tax. *** Reduced Deductible Supplement *** RDS (optional) lowers the collision/theft deductible to 190 USD. Restrictions: 1) driver(s) must be 25+ years old; 2) minimum rental 1 week; 3) must be contracted in advance of vehicle pick-up; 4) does not cover theft of radio or vehicle accessories. Cost 4.40 USD/day plus tax. *** Exclusions *** Insurance will not cover any damage if the driver is driving under the influence of drugs or alcohol. Insurance does not cover damage due to misuse or abuse of the vehicle. Insurance does not cover damage to wheels, tires or windshields.

Geographic Restrictions
Vehicles may be taken to Argentina with the purchase of permits and additional insurance. Cost $210 USD for 30 days, $283 USD for 180 days, all amounts plus tax. Includes 2 permits for border crossing. Additional permits $4.40 USD each plus tax. Valid for multiple entry during the time period contracted. Must be booked at least 5 working days in advance of vehicle pick-up. Renter must inform the number of border crossing permits desired on booking. Vehicles cannot be picked-up nor returned in Argentina. Vehicle must be returned to Chile by the same driver authorized to take it out. For insurance reasons, vehicles cannot be taken into any other country other than Argentina.