We are open Mon-Sat from 8 AM to 6 PM. We offer after hours and Sunday service by appointment only for a nominal surcharge - (see after hours options listed below)
Our airport/local hotel shuttle service runs on demand, Mon-Sat from 8 AM until 6 PM. The shuttle runs from our rental office to the Salt Lake international airport and local area hotels. We also offer after hours shuttle service for our rental customers by appointment. To dispatch the shuttle please call 801-977-9111 or toll free 800-977-9111.
One rental day is defined as a 24 hour period. Renters who do not return their rental vehicle within 2 hours of the actual time of day the vehicle was picked up will be charged an additional day of rent.
EXCEPTION: Customers picking up after 5 PM on Saturday evening may return their vehicle at 8 AM on Monday morning for no additional charge. (This due to our office being closed on Sundays)
Every vehicle comes with 200 free miles per rental day up to 3,000 maximum per month. We do not offer unlimited mileage. Sorry, we can not make exceptions.
A major Credit Card in the name of the renter is required for all rentals. There must be credit available on the card used for the amount of the rental plus an additional $500 damage deposit.
We do accept Debit Cards and the same $500 damage deposit is required above the amount of the rental.
Ski racks are available for rent on the following vehicles: Dodge Grand Caravan, Dodge Charger, Dodge Nitro, Jeep Grand Cherokee, Dodge Durango, Chevy Suburban, Hummer H3, & Hummer H2.
Trailer towing is allowed on Trucks, Durangos and Suburbans. Trailer weight must be within vehicle towing limit. Electric brake controllers are available upon request in advance.
If you need to cancel your reservation, please try to notify us at least 72 hours in advance. For cancellations made less than 24 hours in advance there may be a one day rental charge depending on the circumstances.
4 additional drivers permitted at no extra charge
Minimum Age for Additional Drivers: 21
You must present a driver's license for any additional drivers.
Restricted to the United States West of the Mississipi River and Western Canada. Mileage restrictions apply.
Absolutely NO travel to Mexico.
Cash deposits are not accepted.
Rugged Rental accepts the following rental deposits:
VISA, Master Card, AMEX, DiscoverDiners Club
Rugged Rental accepts the following methods of payment:
Debit Card, Traveler's Cheques, Company Account, VISA, Master Card, AMEX, Discover, Diners Club, Cash
Collision Damage Coverage
15.00 per day
Collision Damage Coverage for the rental vehicle. Covers the rental vehicle only for up to $50,000 in damages after a $1,000 deductible. (Deductible = Renter is responsible for the first $1,000 in damages) Cost is $15/day.
Supplemental Liability Insurance
10.00 per day
This Supplement Liability Insurance policy gives the renter up to $1,000,000 in liability protection to pay for cars and/or objects you may hit and injuries you may cause. There is no deductible for this coverage. Cost is $10/day.
Addtn'l charge for late night pick-ups from 10 PM to 12 AM
25.00 fixed
A standard after hours charge of $25 applies to rentals picked up anytime on Sunday and on all other days when the pickup time is before or after our regular business hours.
Vehicles picked up between 10 PM & 12 AM are charged an additional $25. (Total charge of $50)
Addtn'l charge for early morning pick-ups from 12 AM to 6 AM
50.00 fixed
A standard after hours charge of $25 applies to rentals picked up anytime on Sunday and on all other days when the pickup time is before or after our regular business hours.
Vehicles picked up between 12 AM and 6 AM are charged an additional $50. (Total charge of $75)
Thanksgiving/Christmas pick-ups
75.00 fixed
Vehicles picked up on Thanksgiving Day and/or Christmas Day are charged an extra $75 as we are normally closed on these holidays.
Independence Day pick-ups
50.00 fixed
Vehicles picked up on Independence Day are charged an extra $50 as we are closed on this holiday.
Ski Rack (SUV or Minivan only)
25.00 per week
D V D Player
35.00 per week
G P S Navigation Device
35.00 per week
4 Bike Rack (Truck, Hummer, Suburban, Durango)
50.00 per week
Roof Cargo Box (SUV or Minivan only)
50.00 per week
Roof Cargo Box (Available on SUV and Minivan rentals only)
Tonneau Cover (Shortbed Trucks Only)
50.00 per week
5th Wheel or Gooseneck Hitch (1 Ton Truck only)
50.00 per week
Electric Brake Controller (Trucks Only)
5.00 per day
Infant Safety Seat
25.00 per week
Toddler Safety Seat
25.00 per week
Child Booster Seat
25.00 per week
