Pick-Up Policy
When requiring a pickup, please dial 888-685-1155 or 907-562-8078 from airport baggage claim for courtesy shuttle. Service also available to and from hotels, train station, port of Anchorage, and requested Anchorage Bowl Area locations. Please make arrangements at time of rental at agency location.
The Anchorage International Airport, a division of the State Department of Transportation requires an 8% tax on all rentals with airport shuttle service. Call for shuttle at other location if you wish to avoid this tax.
Cancellation Requirements
A full two weeks notice for cars, and 30 days for specialty vehicles, including SUVs and Vans, must be provided to cancel any rental without encurring extra charges.
On the day of a reservation the customer will have 3 hours from the scheduled arrival time to pick up the vehicle. If the vehicle is not picked up within that 3 hours the reservation will be marked as a "No-Show" and cacelled.
Equipment Rental
Child seats are available for $5 USD per day.
Gas
Customers may either pre-pay for gasoline at time of rental, or must refill to original level to avoid extra charges.
International Renters
All international renters or additional drivers must either possess an International Drivers License or a valid drivers license with a passport.
Winter Hours
Because we can't display both winter and summer ours, as of today, 3/12/2005 summer hours are displayed. Our winter hours are in effect until May 30th 2005. We are open from 7:30AM until 6:30PM Monday through Friday. 8AM until 5PM Saturday, and Sunday we are closed. If you have any questions please give us a call.
Age Requirements
Minimum Age: 18
Age 18 to 21 - $20 US per day surcharge applies.
Age 22 to 25 - $10 US per day surcharge applies.
Our renters must be at least 18 years old to rent a car, and at least 25 to rent 15 passenger vans and full size SUV's. Our young driver fee, for those drivers between 21 and 25 years old is $10.00 a day and between 18 and 21 $20.00 a day. You must have a valid driver's license and a major credit card in your name. If you are under 21 you must have your own full coverage insurance that transfers to rental cars.
Additional Drivers
additional drivers permitted an additional chargeof $ 7.95 applies per day(per additional driver)
Minimum Age for Additional Drivers: 18
Additional Drivers 21-24 years old have a surcharge of $10.00 USD per day. Additional Drivers 18-21 years old have a surcharge of $20.00 USD per day. No charge for spouse. Some premium vehicles have a larger surcharge for additional drivers.
Driving Area
Travel is permitted within a 400-mile radius of rental location.
Travel into Canada is acceptable if within 400-mile radius and renter is not a Canadian citizen.
Traveling on unpaved roads is strictly at renter’s own risk. CDW does not cover vehicles off of paved roads.
ABSOLUTELY NO TRAVELLING ON THE DALTON HIGHWAY.
Deposit Requirements
Cash deposits are accepted. Cash rental accepted with $500.00 USD to $750.00 USD cash deposit and approx rental charge.
Debit cards accepted with $350.00 USD deposit and approx rental charge.
Credit Card required to book any Van rentals.
The following are also accepted for deposit:
Debit Card, Company Account, VISA, Master Card, AMEX, Discover, Diners Club, Carte Blanche
Payment Methods
High Country Car & Truck Rental accepts the following methods of payment:
Debit Card, Traveler's Cheques, Company Account, VISA, Master Card, AMEX, Discover, Diners Club, Carte Blanche, , Cash
Pick-ups and Drop-offs
No Charge Pick-ups and drop-offs in local area
Insurance Policies and Surcharges
Collision Damage Waiver
Collision Damage Waiver - Vans/SUV
Underage Driver Surcharge (22-25)
Underage Driver Surcharge (18-21)