County Car Dublin

Rental Policies
Click on a rental policy for more details
MAXIMUM RENTAL LENGTH
Irish Tax Laws restrict rental days to a maximum of 34 days.

Driving Licence
Renters and extra driver must produce their own driving license issued in their country or place of residence, held for a minimum of 5 years, with a minimum of five years accident free driving prior to rental. Renters with United Kingdom or other two part license must have all parts of their current license at time of rental.

Driving Experience
Renter must be over 25 years of age and under 70 years. Those between 21 years of age and 25 and those between 70 and 79 may be rented to, subject to special conditions.
Renters 21 to 25 and 70 to 79 will be accepted if they have a current driving license issued in a country where driving is on the left side. An additional Fee will apply to this driving group.
Renters under 25 and over 70 must produce a note from their insurance company showing that they have been driving accident free for the past five years.

EXTRA DRIVER
When a rental is 7 days or more a second driver may be added. Rentals under 7 days in length may have a second driver only where both drivers have licenses issued in a country where driving is on the left hand side of the road. Additional charge of €7.00 per day applies for the entire rental period.

DRIVING ABILITY ASSESSMENT.
Drivers may be subject to a pre rental driving ability assessment.

Fuel Policy
Vehicles rented on prepaid vouchers or web bookings are supplied full of fuel and this is to be pre-paid. Vehicle must not be refilled prior to return as there is no refund. The combination of prepaid fuel and low daily rental rates with unlimited kilometers ensures best value for money For rentals of 1 - 3 days, driving less than a total of 150 kilometres, a return full option applies and refund will be given

INSURANCES, WAIVERS, PROTECTIONS ISSUED BY OTHERS
COUNTY CAR RENTALS ONLY RECOGNISE INSURANCES, WAIVERS, PROTECTIONS SUPPLIED BY COUNTY CAR RENTALS OR BY AN IRISH BASED INSURANCE COMPANY.
Without Insurances, Waivers, Protections supplied by County Car Rentals or supplied by Irish based Insurance Companies, the renter is Totally Responsible for, and must pay County Car Rentals directly for, all damage to the rental car irrespective of how it is caused and irrespective of who is at fault.

RENTER’S RIGHT TO DECLINE INSURANCES, WAIVERS, PROTECTIONS
County Car Rentals permits renter to decline Insurances, Waivers, Protections offered by County Car Rentals.

RENTER’S RESPONSIBILITIES IF DECLINING INSURANCES, WAIVERS, PROTECTIONS
If renter declines Insurance, Waivers, Protections offered by County Car Rentals and renter does not transfer cover by an Irish based Insurance Company, then renter personally assumes total financial responsibility for damage to or loss of the rental vehicle and will be charged by County Car Rentals for all damage to or loss of the rental vehicle.

RENTER’S BOND REQUIREMENTS
If renter declines Insurances, Waivers, Protections offered by County Car Rentals, then, at commencement of rental, renter will be required to leave a bond of €15,000 or the value of the vehicle whichever is greater, and this must be deposited with County Car Rentals. This will be held as guarantee for renter’s commitment to pay for damage to or loss of the rental vehicle. This bond must be in the form of Euro Cash or Bank Guarantee. Credit Cards, Personal Cheques or other forms of payment for bond are not acceptable. Refunds of bond will only be made if vehicle is returned undamaged. Refund will be made only at County Car Rentals Head Office Monday to Friday 9am to 5pm.

USE OF VEHICLE FOR HIRE OR REWARD
Rental Vehicle may not be used for hire or reward for carriage of Passengers and goods. No Insurance applies in this case.

Collision Damage Waiver
Payment for C.D.W covers the rental vehicle in the event of damage by the renter or by another vehicle. Without this cover the renter will be responsible for all damages to the rental vehicle. We recommend that this cover be taken.
C.D.W is subject to an excess.
The excess will be higher for Higher Risk Drivers (under 25 or over 70, and all drivers from country where driving is not on left)
Note: Collision Damage Waiver Does Not Apply if the Renter uses or permits the vehicle to be used in a reckless, careless or wanton manner, or is in violation of Irish Road Law or has consumption of Alcohol or prescribed substances.
In this case renter will be responsible for all damage to the vehicle.
Excess
May be abbreviated to Deductible or DED on Rental Contract

THEFT PROTECTION (T.P.)
Payment for Theft Protection covers the rented vehicle in the event that it is stolen or damaged while attempted to be stolen. This cover does not apply if the renter leaves the vehicle unlocked, or parked in an unsecured area or leave the keys unsecured. This does not cover theft of renter’s property. An excess applies. We recommend that T.P. be taken out.
Excess
May be abbreviated to Deductible or DED on Rental Contract

Master Cover
Payment for Master Cover reduces the CDW and TP excess to a nominal amount. We recommend that this cover be taken.
The excess will be higher for higher risk drivers (under 25 or over 70, and all drivers from country where driving is not on left)
Note: Master Cover Does Not Apply if the Renter uses or permits the vehicle to be used in a reckless, careless or wanton manner, or is in violation of Irish Road Law or has consumption of Alcohol or prescribed substances.
In this case renter will be responsible for all damage to the vehicle.
Excess
May be abbreviated to Deductible or DED on Rental Contract

TYRE AND WINDSCREEN PROTECTION (TWP)
Payment for TWP covers the Tyres for Punctures and Windscreen Cracks and Replacement. Does not apply for collision with potholes, side of road, driving while tyre is deflated or any other collision. We recommend that this protection be taken.

PERSONAL ACCIDENT INSURANCE (PAI)
PAI provides extra cover for the driver and passengers for permanent total disablement, loss of eyes or limbs as a result of an accident in the car.

Cross Border Premium
This charge covers the vehicle if a renter takes the vehicle between the Republic of Ireland and Northern Ireland.

Location Charge
This is a charge to cover local taxes and overheads at the location where the County Car is collected. The Charge is 25.00 Euro and payable locally.

Child Seats
County Children Seats are offered in three Categories. It is a Legal requirement that all Children under 12 must be in a secure belted seat in the rear of the vehicle.
1. Infant Seat. (Up to 6 or 8 months) This is a Rear-facing Seat and is secured with the vehicle’s seat belt system.
2. Child Seat (8 months to approximately 4 years) This seat is incorporated in the Vehicle’s Rear Seat Belt System and the child is buckled in with three-point buckle.
3. Booster Seat (approximately 4 years and up). This is a booster platform with no back placed on the flat surface of a rear seat. The child sits on it with the child’s back supported on the rear seat, and the child is buckled in with the cars rear seat belt.
For Legal Reasons, County Car Rental Staff will not install the seat in the vehicle. This must be done by the renter.

CHILDREN’S SEAT DEPOSIT
A deposit is required to be paid at commencement of rental and will be refunded upon return of the children seat in a clean and undamaged condition.
If seats are returned in a soiled or damaged condition no refund will be made. In this case renter may retain the seat.
County will solely decide on the returned child seat condition
€100.00 PER SEAT

OUT OF AGE DRIVER SURCHARGE
21 to 24 and 70 to 79
Drivers 21 to 24 and 70 to 79 must be from a country with driving on the left-hand side. They must also produce a note from their insurance company showing that they have been driving accident free for the past five years. A surcharge will apply to this driving group.
€25.00 PER DAY

LOCAL ONE WAY
Dublin Area is the most popular and best value port of entry into Ireland. County offer best value when renting from Dublin.

ONE WAY TO
Shannon Airport, Cork Airport, Knock Airport, Rosslare Ferryport

County offers rentals at These locations. Prices and overall value will not be as good as Dublin.
Requires prior written approval. For Rentals over 7 days minimum €155.00.
No other Return Locations are permitted. Vehicles returned elsewhere will incur a large location recovery fee, (minimum €500.00)

SATELLITE NAVIGATION UNITS (GPS)
A deposit is required to be paid at commencement of rental and will be refunded upon return of the GPS Unit.
1 to 3 days €11 per day
4 day + €9 per day

Plus deposit of €300 to be left at start of rental.

GEOGRAPHICAL DRIVING LIMITS.
County Car Rentals vehicles may not be taken outside the republic of Ireland into Northern Ireland without our prior written approval and payment of fee.

UNAUTHORIZED TAKING.
VEHICLES MAY NOT BE TAKEN OUTSIDE THE ISLAND OF IRELAND. NO INSURANCE APPLIES OUTSIDE THE ISLAND OF IRELAND.
Unauthorized taking charge will be made as follows:
Fee Charge
Northern Ireland 25.00 250.00
Wales, England, Scotland, N/A 750.00
Elsewhere, N/A 2,250.00

Dublin Airport Vehicle Collection Instructions
Open All Days 06:00 to 22.30 (except Christmas and New Year closing) for Pre Booked customers Only - Flight number must be advised in advance.
On arrival proceed to County Car Rentals Airport Desk in the Pre-Booked Car Rental Section immediately to the right as you emerge from Customs.
Paperwork will be completed and customer then taken by Courtesy Shuttle to County Depot at the Clarion Hotel in Dublin Airport.
If the Airport Desk is unattended, lift County Courtesy Free Phone on desk, for immediate assistance.
If you have any difficulty phone local 844 5691



Dun Laoghaire Vehicle Collection Instructions
Open Monday to Friday 09:00 to 17:30, Saturday 09:00 to 15:30, Sunday and Irish Public Holidays 10:00 to 11:30
Proceed to Depot at Rochestown Avenue, Dun Laoghaire. (Beside Bakers Corner)
Paperwork will be completed and customer given car from this depot
If you have any difficulty phone local 235 2030

Dublin North Vehicle Collection Instructions
Open Monday to Friday 09:00 to 17:00, Saturday 09:00 to 15:00, Sundays and Public Holidays - Closed.
Proceed to the County Car Rental Desk in the Clarion Hotel, Cloughran, North Dublin. Paperwork will be completed and customer given car from this depot.
If you have any difficulty phone local 844 5691

Dublin South Vehicle Collection Instructions
Open Monday to Friday 09:00 to 17:30, Saturday 09:00 to 15:30, Sunday and Irish Public Holidays 10:00 to 11:30
Proceed to Depot at Rochestown Avenue, Dun Laoghaire. (Beside Bakers Corner)
Paperwork will be completed and customer given car from this depot
If you have any difficulty phone local 235 2030

Dun Laoghaire Ferryport Vehicle Collection Instructions
Open all days 06:00 to 22:30 (except Christmas and New Year closing) for Customers arriving off Ferries only- Sailing Number must be Advised in Advance
County Representative meets customers as they arrive out of the customs area.
Customers are taken to the nearby Dun Laoghaire County Depot and paperwork completed. and customer given car from this depot.
If you have any difficulty phone local 235 2030

RENTAL COLLECTION WAIT TIME
County will hold vehicle for one hour from the time supplied at booking. If there is any delay, renter should contact County with a minimum of four hours notice. County will hold vehicle, subject to availability, provided the rental start time is within depot opening hours. Renter will be responsible for rental payment from the time of the original booking. For renters arriving off flights or ferries, County will hold vehicle for one hour from actual arrival time provided that Arrival Flight Number or Arrival Ferry Number has been advised at time of booking. If flight or ferry is delayed, County will hold vehicle, subject to availability, for one hour after actual arrival time provided this is within Depot Opening Hours and that Arrival Flight Number or Arrival Ferry Number has been advised at time of booking. For delayed renters arriving outside Depot Opening hours, County will hold vehicle, subject to availability, for next Depot Opening time.

ACCIDENTS
The Irish Police (Gardai) and County Car Rentals must be notified immediately of any car accident, however minor. A report form must be completed at the time of the incident, and details taken as listed on the Rental Contract provided at the start of the rental. Additionally, the names of the Garda and County employee with whom you made the report must be retained. Dependent on the circumstances, County may require the renter to return to a County Depot to complete a detailed Accident report. County reserves the right not to supply a replacement vehicle.

NO-SHOW
If renter is delayed in collecting their car, they should contact the County depot where they are collecting the car. If the reserved vehicle has not been collected after 1 hour of the reserved collection time, the reservations will automatically be cancelled. Please note that no refund is made on no-shows.

IRISH DATA PROTECTION
County Car Rentals fully respects an individual’s right to privacy, and any personal information provided will be treated with the highest standards of security and confidentiality, strictly in accordance with the Irish Data Protection Acts, 1988 & 2003.

PRE RENTAL VEHICLE CONDITION
At vehicle collection, renter will be supplied with a Pre Rental Vehicle Condition Report listing any pre existing damage to the vehicle. Renter will be asked to inspect the vehicle condition and sign off the report. This report will be used when checking in the vehicle after rental return.

Mechanical Assistance
In the event of a breakdown, all County vehicles are covered by either the manufacturers warranty or 24 hour Automobile Association roadside assistance. No Repairs work may be carried out without the prior approval of County Car Rentals who will issue a Repair Purchase Order. Please ensure you keep photocopies of receipts.
Toll Free (Republic Of Ireland) 1800 667788,
Toll Free (Northern Ireland) 0800 667788,

RETURNING A COUNTY CAR
Vehicles may only be returned to the Designated Location listed On the Rental Contract. Returning to any other locations without agreement will incur substantial charges.
If returning outside Office Hours Vehicle will be checked in at next opening time. County Return Locations are under Close Circuit TV Security.

Help line
If you experience any problems during your rental, please contact County Head Office on Toll Free 1 800 268 689 (1 800 COUNTY).

AMENDING OR EXTENDING A RENTAL
Amendment or Extension of rental must be arranged and agreed directly with County Car Rentals. This is subject to vehicle availability. Charges for additional days will be calculated at the local daily rate, payable direct to County.

Liability Insurance
This is the most important insurance cover you will require in Ireland. It covers the driver against claims by third parties for property and injury claims. This insurance does not cover the rental vehicle for damages.
This Insurance is mandatory in Ireland and is included in the Basic Rental Charge

RENTAL RETURNS GRACE PERIOD
A Grace Period of 59 minutes beyond the rental return time on the date of return will be allowed free of charge, provided County is advised in advance, and that this is within Depot Opening Hours. Rentals returning beyond this period will be charged for an extra day at Local Rates.

SAFE USEAGE POLICY
In the interest of Safety on Irish Roads, and to prevent vehicle abuse, vehicles rented on an unlimited kilometres basis will be subject to a kilometres ceiling as follows:
Rentals driven in excess of Ceiling Average will be charged at 30 cents per kilometre.

Rent Days Ceiling Average Km (per Day)
1 to 4 240
5 to 7 190
8 plus 160

Overall Kilometre Ceiling 2900 per Rental

CHECKING RETURNED VEHICLES

SECURITY COMMITMENT - CREDIT CARD
Renter is required to leave a security commitment at commencement of rental. A CREDIT CARD BELONGING TO THE RENTER IS MANDATORY TO PROCESS A SECURITY COMMITMENT. Debit cards, personal cheques, or payment methods other than credit cards are NOT acceptable as a security commitment.

EARLY RETURN OF RENTAL VEHICLE
Should renter wish to return the rental vehicle earlier than booked, County Car Rentals should be contacted in advance. Please note that once a rental has commenced, no refund is made on any unused rental days.

ANOTHER PERSON’S CREDIT CARD
With PRIOR APPROVAL, a credit card, belonging to ANOTHER PERSON, WHO MUST BE PRESENT AT TIME OF RENTAL WITH PHOTO ID (PASSPORT) AND ADDRESS VERIFICATION (RECENT UTILITY BILL). CREDIT CARD WILL be imprinted on the rental contract and ENTERED IN DATA RECORDS. The Credit Card Holder must sign the rental contract and agree to all terms.

INCORRECT FUEL
Should renter or another put wrong fuel in the vehicle, all fees relating to this will be charged for.

CREDIT CARD PRE AUTHORIZATION
A Pre Authorization of a minimum of €350.00 and up to Insurance/Waiver Excess will be processed at commencement of rental. Card holder must agree to the terms and conditions and sign THE RENTAL CONTRACT. A pre-authorization will be held on the credit card and this pre-authorization will not be processed if there are no additional charges or driving violations (rental extensions, damage, parking, speeding tickets, tolls or any other charges due under the terms of the rental contract).

LOST KEYS
Late model vehicles as supplied by County cannot be stolen without keys. It is important that keys are kept in a safe place.
Vehicle keys are chip-coded and are costly and timely items to replace. If renter looses the rented vehicle's key, renter will be obliged to pay for its replacement (approximately €300.00) plus any associated transport costs in connecting renter with a new key or car.
Because of security implications, spare keys can not be obtained from vehicle dealers, outside opening times. Loss of spare keys will incur a cost of up to €2500.00 as it is also necessary to replace and reprogram the Electronic Control Unit and other Vehicle hardware and software. At time of supply of spare key, a deposit will of up to €2,500.00 will required and will be refunded after the spare key is returned to a County Depot.
Renter will be responsible for safe storage or rental vehicle and for rental charges when waiting for spare key.

RELEASE OF CREDIT CARD PRE AUTHORIZATION
Pre authorization will be released by the Credit Card holder’s own bank. County Car Rentals will not be responsible for expediting the release of any un-processed pre-authorization.

FINES, TOLLS, SPEEDING, PARKING,
Speeding, Parking, Fines, Tolls, are the responsibility of the renter. County accepts no responsibility for any fine or payment. The renter is obliged to inform County of any fines, parking tickets or tolls incurred, issued whilst the renter is using the vehicle

DRIVING CONVICTIONS
Renters who have been convicted of a major driving offence in the past five years will not be accepted.

Age Requirements
Minimum Age: 25
Renter must be over 25 years of age and under 70 years. Those between 21 years of age and 25 and those between 70 and 79 may be rented to, subject to special conditions. Renters 21 to 25 and 70 to 79 will be accepted if they have a current driving license issued in a country where driving is on the left side. An additional Fee will apply to this driving group. Renters under 25 and over 70 must produce a note from their insurance company showing that they have been driving accident free for the past five years.

Additional Drivers
2 additional drivers permitted an additional chargeof EUR 7.00 applies per day(per additional driver)
Minimum Age for Additional Drivers: 25
When a rental is 7 days or more a second driver may be added. Rentals under 7 days in length may have a second driver only where both drivers have licenses issued in a country where driving is on the left hand side of the road. Additional charge of €7.00 per day applies for the entire rental period.

Driving Area
Driving restricted to the Republic of Ireland and Northern Ireland only. A cross border fee of 25.00 Euro per rental, applies if the vehicle is used in Northern Ireland. VEHICLES MAY NOT BE TAKEN OUTSIDE THE ISLAND OF IRELAND. NO INSURANCE APPLIES OUTSIDE THE ISLAND OF IRELAND.

Deposit Requirements
Cash deposits are not accepted.
County Car Dublin accepts the following rental deposits:
VISA, Master Card, AMEX, Diners ClubCarte Blanche

Payment Methods
County Car Dublin accepts the following methods of payment:
Debit Card, Traveler's Cheques, VISA, Master Card, AMEX, Diners Club, Carte Blanche, Cash

Pick-ups and Drop-offs
Pick-ups and drop-offs available at airport and at Dun Laoghaire Ferryport
charge for pickup: EUR 25.00

One-Way Rentals
ONE WAY TO Shannon Airport, Cork Airport, Knock Airport, Rosslare Ferryport. County offers rentals at These locations. Prices and overall value will not be as good as Dublin. Requires prior written approval. For Rentals over 7 days minimum €155.00. No other Return Locations are permitted. Vehicles returned elsewhere will incur a large location recovery fee, (minimum €500.00)

Insurance Policies and Surcharges
Collision Damage Waiver Group A - C
Collision Damage Waiver Group D - F
Collision Damage Waiver Group G - L
Theft Protection
Master Cover Group A-C
Master Cover Group G-L
Master Cover Group D-F
Personal Accident Insurance
Windscreen/Tyre Protection
Additional Drivers
A surcharge of € 7.00/day per additional driver applies
Child Seat
Satellite Navigation Unit
Deposit of €300.00 to be left at start of rental.

Geographic Restrictions
Driving restricted to the Republic of Ireland and Northern Ireland only. A cross border fee of 25.00 Euro per rental, applies if the vehicle is used in Northern Ireland. VEHICLES MAY NOT BE TAKEN OUTSIDE THE ISLAND OF IRELAND. NO INSURANCE APPLIES OUTSIDE THE ISLAND OF IRELAND.