Cancelation Policy and Fees
If you need to cancel your reservation, please do so, at least 24 hours before your pick up time. Otherwise a $25.00 cancelation fee or no-show fee will be charged to your credit card.
After-hour Reservations
If you plan to pick up a vehicle after hour
normal office hours, the latest time to pick up the vehicle is 11:00 PM, seven days a week. You must reconfirm your after-hour pick-up by a phone call during office hours on the same day you pick up the vehicle.
If you have already made a reservation to pick up a vehicle between the hours of 11:00 PM and 7:00 AM, please cancel your reservation or adjust the pick up time.
Normal Office Hours:
Los Angeles (8: AM to 8:00 PM weekdays, 9:00 AM to 6:00 PM on weekends)
San Diego (9:00 AM to 6:00 PM weekdays, 9:00 AM to 5:00 PM weekends).
18 to 20 year-old drivers (with proof of Insurance)
If you are under the age of 21, and do have proof of car insurance in USA or Canada, please provide the following information on the reservation form
1. Your insurance company name.
2. Insurance company or agent's phone number.
3. Your policy number.
4. Primary insured name, if not you. (in cases where the policy is under your parents name or etc.)
In order to be qualified for the rate quote you get online, your insurance must include Collision, Comprehensive and Liability coverage.
If you only have liability coverage, we can still rent a car to you, but it will cost you $19.00 to $35.00 per day extra depending your exact age and driving experience.
21 to 24 year-old drivers
Atwest Rent A Car does rent to 21 to 24 year-old drivers. However, 5.00 per day under-age-fee will be added to the price. You have the option of using your own insurance or purchase insurance online or at the counter.
Free drop off service
LAX Airport drop off:
Free drop off from our Los Angeles location to LAX airport 24 hours a day and 7 days a week. (We may use 3rd party transportation to LAX airport after our normal office hours).
San Diego Airport drop off:
There is no free drop off service from our San Diego Location to San Diego airport. We are located at Quality Inn Airport Lobby and if you stay at this hotel, you may use the drop off service they provide. Otherwise, you need to use Taxi. The cab fare is about $7.00 to the airport.
However, you may drop the vehicle 24 hours a day and seven days a week using our after-hour drop off procedures.
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Fuel fees
The vehicle must be returned with same level of fuel as it was rented, otherwise, refueling charges will apply.
18 to 20 year-old drivers (without proof of Insurance)
If you are under the age of 21 and do not have active car insurance in USA or Canada, please do the following to get a quote.
1. make a reservation request at reservations.atwest-rentacar.com
2. Mark your age as 18 to 20.
3. Add "Under-21 Insurance" from the coverage option.
4. Complete the reservation process.
The Quote you get is the correct price. After your reservation request is recieved, we will email you a confirmation. we may ask for additional information before we can confirm a reservation for you. Keep in mind that available vehicles can only be Economy, Compact, Mid-Size, Full Size or Mini-Vans.
Deposit requirement
An amount no less than $250.00 plus the rental cost must be available on credit card when picking up the vehicle. This amount will be $350.00, plus rental, if using ATM debit card. Atwest Rent A Car does accept pre-paid debit card.
Free pick up service
Free pick-up service provided from airport and hotels or within 5 miles radius of the airports. Please call for your free pick up when you arrive at the airport. We are located less than a mile from the airport and would take us about 10 minutes to pick you up.
More than five miles pick-up and drop-off are subject to additional fees and may not be available at all time. Free airport pick up provided between the hours of 8:00 AM to 11:00 PM seven days a week in both Los Angeles and San Diego. (24 hours advance reservation required if needing pick up after 6:00 PM)
Hours of operation
Los Angeles Hours of Operation
8:00 AM to 8:00 PM Mondays-Fridays and 9:00 AM to 6:00 PM weekends and Holidays. Office hours can be extended to 11:00 PM with 24-hour advance reservation. 24-Hour drop-off can be arranged upon request when picking up the car.
San Diego Hours of Operation
9:00 AM to 6:00 PM Mondays-Fridays and 9:00 AM to 5:00 PM weekends and Holidays. Office hours can be extended to 11:00 PM with 24-hour advance reservation. 24-Hour drop-off can be arranged upon request when picking up the car.
Cash-only & debit-card rentals
You may use Cash or debit-card to rent a vehicle fro Atwest Rent A Car. However, additional documents like passports return airline tickets proof of address and/or proof of employment may be required for renters with NO credit cards.
Please call us for more details and for cash-only requirements or reservations.
Age Requirements
Minimum Age: 18
Age 18 to 20 -
Age 21 to 24 -
Additional Drivers
2 additional drivers permitted an additional chargeof $ 5.00 applies per day(INCLUDES_ALL_DRIVERS)
Minimum Age for Additional Drivers: 21
Driving Area
Unless otherwise specified, vehicles are allowed in Nevada, Arizona and California only.
Deposit Requirements
Cash deposits are accepted. Cash only rental available. Please call us at 877-404-0404 or go to our website at atwest-rentacar.com for more details and for cash-only reservations.
The following are also accepted for deposit:
Debit Card, Traveler's Cheques, VISA Check, VISA, Master Card, AMEX, Discover
Payment Methods
Atwest Rent A Car accepts the following methods of payment:
Debit Card, Traveler's Cheques, VISA Check, VISA, Master Card, AMEX, Discover, Cash
Pick-ups and Drop-offs
No Charge Pick-ups and drop-offs within radius of 5 miles
One-Way Rentals
Vehicle drop-offs between Atwest Rent A Car locations is permitted
Charge: $ 50.00
Insurance Policies and Surcharges
Proof of valid insurance policy in US is required or you may purchase coverage from Atwest Rent A Car for extra daily fees.
Underage Fee (age 18-20)
15.00 per day
Proof of verefiable automobile insurance is required from all under-21 drivers. To avoid any comlications at the time of rental, please fax your proof of insurance at 619-223-2340 for verefications. The extra fee is $15/dy.
Underage Fee (age 21-24)
5.00 per day
Mexican insurance (if driving to Baja Mex.)
25.00 per day
Full coverage Mexican Insurance and rental car agencies permission to drive the rental vehicle into baja, Mexico.
Liability Insurance (age 21 & older)
12.99 per day
Third party liability insurance coverage. Protects renter and additional drivers from claims made by third party in case of an accident. Do not use this option, if driver is under the age of 21.
CDW (age 21 & older)
9.00 per day
Collision Damage Waiver covers damages to rental vehicle resulting from an accident or if the vehicle is stollen. Do not use this option, if driver is under the age of 21
Navigation Device
12.00 per day
Point to point portable navegation device.
Child Seat
5.00 per day
Infant Seat
5.00 per day
Roof Rack
5.00 per day
Only available with SUVs, Mini-Vans and Vans.
Under-21 Insurance (age 18-20)
41.99 per day
Both 3rd party liability and CDW for drivers that are under the age of 21. Please do not use this option if you are over the age of 21.