I had rented a car through the internet for Dec 26-Dec 31. I rec\'d an email CONFIRMING my rental. When I arrived at the airport and called to get my car, they had nothing available. The gentlemen told me, they did not have me on their records. Then he told me, my my transaction was not completed. So how do you not have a car for me when I had the confirmation sent to me? I got screwed out of a car and had to cab it to my hotel. I had to the next day, cab again, to another car rental place

Process was smooth and hassle free. Vehicle as expected ie. late model minivan in excellent condition.