Overall Rating:
Promptness of Service
Rate Quote Honored
Staff Knowledge
Staff Courteousness
Vehicle Availability
Vehicle Satisfaction
Value
Would Rent Again
Recommend to Others
3 out of 5 stars
5 stars:
(30)
4 stars:
(20)
3 stars:
(20)
2 stars:
(32)
1 star:
(13)
Based on 115 ratings
Real Reviews / Real Renters
never again
Renter Review
The vehicle had to be returned after the first day due to a batch of ants hatched in the back of the van due to poor cleaning. Ants covered the floor and coming out the vents. We had to drive over ahalf hour with ants crawling around on us to swap out vehicles. I was expecting some compensation for the inconvenience of having to waste over 2 hours of our vacation to return the vehicle but nothing.I was tricked into the sun pass for additional $56 when it would\'ve been cheaper to stop & pay tolls
Renter Review
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Value Car Rental Reviews

never again
Tue Sep 27, 2016 - Renter Review Report abuse
The vehicle had to be returned after the first day due to a batch of ants hatched in the back of the van due to poor cleaning. Ants covered the floor and coming out the vents. We had to drive over ahalf hour with ants crawling around on us to swap out vehicles. I was expecting some compensation for the inconvenience of having to waste over 2 hours of our vacation to return the vehicle but nothing.I was tricked into the sun pass for additional $56 when it would've been cheaper to stop & pay tolls
Sun Sep 25, 2016 - Renter Review Report abuse
Couldn't see out of windows easily because it looked like they had wax on them.
Fri Sep 23, 2016 - Renter Review Report abuse
Good
Wed Sep 21, 2016 - Renter Review Report abuse
Staff appeared annoyed by my questions and appeared to want me to leave. Staff appeared rushed and was quite short with patience.
Wed Sep 21, 2016 - Renter Review Report abuse
Staff was friendly and knowledgable. Only one shuttle van so had a twenty minute wait for terminal pickup.
Mon Sep 19, 2016 - Renter Review Report abuse
They advertise far lower than their competitors with a fairly obvious fine print maneuver. Seeing this I expected to pay more but you end up paying more than double what you book for. Also the vehicle was riddled with dents, scratches, and a powerful odor pumped in from the air conditioning. The interior wasn't much better with it's myriad mystery stains and lack of modern features. Certainly would advise steering clear of this one.
Sun Sep 18, 2016 - Renter Review Report abuse
Do not rent a car from this company unless you want to ruin your vacation. They provided us with a vehicle that broke down within 48 hours and then offered no assistance in getting the vehicle back to their office. We had to pay for a tow out of pocket when they refused to help us and were then charged for a full week of rental. Their corporate office will do nothing to assist. Horrible service, bad business practices- stay away!
Sun Sep 18, 2016 - Renter Review Report abuse
No hassle! In and out!! Will use again!! Thanks!!
Sat Sep 17, 2016 - Renter Review Report abuse
Was great. Uneventful
Thu Sep 15, 2016 - Renter Review Report abuse