Triangle Rent A Car Policies & Insurance

This is a limited list of Disclaimers and is not represented to be a complete list of all disclaimers pertaining to renting a vehicle with Triangle Rent A Car.

The following renters should call 800-643-Rent (7368) for a guaranteed reservation. Additional rental requirements are needed. You may review our Rental Guidelines for more information, call us or chat with us online. Do Not book online - your reservation will not be guaranteed.

Cash Renters
Debit Card Renters
Pre-Paid Card Renters
Check Card Renters
Underage Renters


Unlimited mileage rates listed on this site are only for travel East of the Mississippi River. Call 800-643-Rent (7368) for a guaranteed reservation if traveling West of the Mississippi River.


Drop charges may apply when a rental is not returned to the pick up location.


Driver's License All renters and additional renters must present a valid driver's license. Foreign travelers must present a valid International Driver's License along with a home country driver's license.


Virginia Vehicle License Fee. Effective July 1st all Virginia rentals will be charged the Vehicle License Fee VLF of .35 cents per day. This amount is the "estimated average per day per vehicle portion of the company's total annual vehicle licensing, titling and registration cost".


Georgia Vehicle License Fee. All Georgia rentals will be charged the Vehicle License Fee VLF of .75 cents per day. This amount is the "estimated average per day per vehicle portion of the company's total annual vehicle licensing, titling and registration cost".

North Carolina Vehicle License Fee. Effective April 1, 2007 all North Carolina rentals will be charged the Vehicle License Fee VLF of 1%. The 1% charge is on the Time and Mileage charge only. This amount is the "estimated average per day per vehicle portion of the company's total annual vehicle licensing, titling and registration cost".

Triangle Rent A Car will allow renters to return vehicles to another Triangle location in another city. However all vehicles are not included in this policy.

Supply and demand will determine if a renter will be allowed to return a vehicle to another Triangle location.

A drop fee will appear on your quote when your pickup and drop of location are different.

Our unlimited mileage rates are offered for travel East of the Mississippi River only. Travel to Mexico is prohibited. You must contact us to receive a quote for travel West of the Mississippi River. Please call 800 643-RENT (7368) or email us at

Additional drivers are considered additional renters. Additional renters driver's license must be presented at time of rental. No additional renter may be added to a contract over the telephone. Photo copy or fax copy of a driver's license will NOT be accepted. Fee for additional renter is $10.00 per day per additional renter. Additional renters must be 21 years of age with a valid driver's license. Additional renters under the age of 25 must have personal liability and collision coverage that will transfer to the rented vehicle and must pay a $15.00 per day per additional renter charge for underage renter. Coverage must be verified prior to rental.

Renters and additional renters must be at least 21 years of age with a valid driver's license. Renters between the age of 21 and 24 must have full personal liability and collision coverage that will transfer to the rented vehicle. This coverage must be verified by one of our customer service agents prior to making a reservation. Underage renters are restricted from renting certain models of vehicles. Underage renters must pay an additional surcharge of $15.00 per/day. Underage renters should not make a reservation on this site. Call 800-643-Rent (7368) for a guaranteed reservation. Contact us if you have any questions.

We at Triangle Rent A Car encourage you to contact your insurance carrier and inquire if your personal policy will cover you in a rental vehicle. Make sure you inform your agent the type of vehicle you will be renting and how long you will be renting. It makes a difference.

Know what you need before you arrive. Triangle Rent A Car does not require renters to purchase any additional coverages.

Underage Renters are required to have their own personal liability and collision coverage that will transfer to the rental vehicle in order to qualify. Our optional coverages cannot be purchased in place of having your own personal coverage. However they may be purchased in addition to your personal coverage.

Debit Card renters 25 years of age and older and Cash Renters are required to have personal liability coverage that will transfer to the rental vehicle. Our optional coverages cannot be purchased in place of having your own personal coverage. However they may be purchased in addition to your personal coverage.

Credit Card Collision Coverage: Many credit card companies offer collision coverage benefits with their card. As in many types of coverage there are limitations. The length of the rental, purpose of the rental and the vehicle being rented would determine your coverage. Again we suggest that you never assume and encourage you to call the 800 number on your credit card to verify your coverage.

Triangle Rent A Car offers for purchase the following Optional Coverages:

Supplemental Liability Insurance (SLI) protects you against claims made by a third party for bodily injury and /or property damage sustained as a result of an accident while you are operating a rental vehicle.

The coverage is excess over the underlying insurance specified within your signed agreement.

Maximum coverage available to you in the difference between the underlying insurance specified within your signed rental agreement and the SLI limit for bodily injury and property damage which was elected and paid for on the rental.

Supplemental Liability Insurance does not cover all situations that may arise while operating a rental vehicle. This policy summary is only a condensed version of the entire Supplemental Liability Insurance Policy which is available for your review from your rental agent.

Supplemental Liability Insurance (SLI) provides excess auto liability insurance and only apples to a "loss" involving "bodily injury" and "property damage" caused by an "accident" and resulting from the use of a covered "rental vehicle" for which "underlying limits' are provided by either the "real operator" or rentee".


Collision Damage Waiver (CDW) When purchased the renter has a zero deductible to cover:
1. Body damage to the exterior of the vehicle
2. Tire damage due to road hazards
3. Windshield damage
4. Protection against paying your deductible our-of-pocket
5. Protection against paying loss-of-use on our vehicle
6. Protection against paying for the vehicle's replacement value

CDW purchased on the 14', 15', 16' or 24' box truck is limited to the chassis, tires and windshield. CDW does not cover the box on the chassis.

CDW does not cover roof damage on any vehicle.

CDW does not cover damage to any vehicle due to insufficient clearance due to height, width, or hauling.

This coverage summary is not a complete description of the coverages, exclusions, conditions and definitions.

As well as Debit Card, VISA, Master Card, AMEX, Discover, Diners Club and Pre-Paid cards only when the renter meets the requirements listed below.

North Carolina, South Carolina and Virginia renters deposit amount is $50.00 plus the estimated amount of the rental.

Georgia renters deposit amount is $100.00 plus the estimated amount of the rental.

Cash renters deposit amount is $150.00 plus the estimated amount of the rental in all states.

Cash, Debit Card, Pre-paid Card and Underage Renters are required call for a guaranteed reservation. You may view availability and pricing on line only. Do not make a reservation on line.

Debit card customers 25 years of age or older are required to have personal liability coverage that transfers to the rental vehicle. This coverage must be verified prior to making a reservation. Customers are required to have collision protection on the rented vehicle. Customers may use their personal coverage, have collision coverage added to their personal policy or opt to purchase our collision damage waiver.

Cash renters and Pre-paid renters must be 21 years of age and required to have personal liability and collision coverage that transfers to the rental vehicle. This coverage must be verified prior to making a reservation. Renter must be employed at the same place of business for six consecutive months at the same place of business. Renter must present a pay stub. Renter must present a current utility bill in the renter's name with the address matching the address on the renter's driver's license. Renter must present a phone bill with the address matching the address on the renter's driver's license. Renter must pay the estimated amount of the rental plus and additional $150.00 deposit at the time of rental. This may be paid up front in cash or with a pre-paid card. Any refund owed to the renter will be paid by check from our corporate office in Raleigh, NC. The location must be able to verify all items above prior to rental.

Cash renters should go by the local office to complete a cash application. Cash renters are restricted from renting certain model vehicles. Contact us if you have any questions.

Credit Card renters 25 years of age may rent presenting their credit card and a valid driver's license. There are no personal insurance coverage requirements however it is advisable that each renter be fully covered for collision and liability.

Credit Card renters between the ages of 21 and 25 are considered an underage renter.

Triangle Rent A Car will not charge your credit card if you cancel prior to the reservation pickup time. We ask that you contact us to cancel as soon as possible.

If you do not arrive at the scheduled pickup time your reservation status will be changed to NO SHOW. Please make sure you contact us if the time of pickup needs to be changed.

We will not hold your reservation.

Triangle does not require pre-payment for a reservation. The estimated amount of the rental plus a deposit will be required at time of rental. Please refer to our Deposit Requirements.

Renters responsibilities include but are not limited to the following:

Renters are responsible for all damages to the rental vehicle and any third party claims for liability while under a vehicle rental contract.

Renters are responsible for returning the vehicle at the designated date and time shown on the rental agreement. It is the responsibility of the renter to contact Triangle Rent A Car to extend a contract and to pay additional deposits needed to extend the contract.

It is the renter's responsibility to understand what they are initialing on the rental contract. Our customer service agents are trained to explain each line item to their customer prior to having the customer initial the contract.

The renter must present a credit card or debit card in their name with the appropriate available funds on the card. If a credit card or debit card is presented in someone else's name Triangle Rent A Car will not be able to rent the vehicle to you. This also applies to spouses. This policy is in place to protect the credit card or debit card holder. See Deposit Requirements for additional information.

Triangle Rent A Car rates may vary from location to location even in the same city and state. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted. Our suggestion is to always make your plans early to take advantage of the best possible rate we can offer.

Triangle Rent A Car's daily charges are on a 24 hour clock. Example: If you rent the vehicle at 10:00 a.m. on a Monday and return at 10:00 a.m. the next day, which would be Tuesday, this would be considered a one day charge.

Renters are given a 59-minute grace period to return. After such time the renter would be charged an hourly rate for each hour. All items charged by Triangle Rent A Car on a 24 hour basis include but are not limited to daily rates, collision damage waiver, supplemental liability coverage, personal accident coverage, underage renter fee, additional renter fee, etc.

Reservations are valid and honored for up to two hours after the requested pick up time. If the vehicle is not picked up within two hours of the requested pick up time your reservation status will be changed to a NO SHOW. We ask that you contact Triangle Rent A Car if you need to change the pick up time of your requested vehicle to avoid any problems.

When your contract is opened, we will ask you the expected return date and time. Once you leave our facility we ask that you contact us if the return date or time needs to be extended. Only the renter is allowed to extend an open contract.

If you choose to extend your rental, additional funds must be available on your credit card or debit card to cover the rental time requested. In the event funds are not available or a payment cannot be made a request for extension will be denied and the rental vehicle must be returned on the original return date and time. Cash renters must make an additional payment for deposit at a Triangle Rent A Car facility to extend.

Customer is to return the rented vehicle with the same amount of fuel that was in the tank when rented. Avoid high refueling charges. You may opt to purchase our prepaid fuel option. You may purchase a full tank of fuel at below retail cost. Ask a sales associate at time of rental.

Contract violations include, but are not limited to:

1. Driving under the influence of intoxicants.

2. Operation of the vehicle by an unauthorized driver.

3. Taking the vehicle out of state or country without the permission of Triangle Rent A Car.

4. Off road use of the vehicle.

5. Failure to return rental vehicle by the due back date.

6. Failure to pay all charges listed on contract at time of return.

Hitch $5.00 per day

Visually Impaired: If you have a designated driver that is 21 years of age with a valid driver's license and you meet our pay method requirements the additional driver fee is waived.

The renter is responsible for paying for any and all parking tickets received while the vehicle is on contract.

Please present the parking ticket at time of return to our customer service agent. We will be glad to add the parking charge onto your contract and will forward payment to the proper authorities.

If the parking ticket is not paid for at time of return Triangle Rent A Car will forward all invoices for parking tickets to the customer for payment.

Triangle Rent A Car is located off airport and can service the following airports with limited hours.

Raleigh/Durham Airport Raleigh, NC RDU
Select the NC - Raleigh- Hillsborough Street Location
Service Hours: Mon - Sat 8 a.m. till 4 p.m.
Sunday 1 p.m. till 4 p.m.

Piedmont Triad Airport Greensboro, NC GSO
Select the NC - High Point - Main Street Location
Service Hours: Mon - Fri 8 a.m. till 4 p.m.
Saturday 9:00 a.m. till 3 p.m.
Sunday No Service

Charlotte Douglas Airport Charlotte, NC CDA
Select the NC - Charlotte - South Blvd Location
Service Hours: Mon - Fri 8 a.m. till 4 p.m.
Sat - Sun No Service

Norfolk , Virginia Airport ORF
Select the VA - Norfolk - Military Highway Location
Service Hours: Mon - Sat 8 a.m. till 4 p.m.
Sunday 1 p.m. till 4 p.m.

Wilmington, NC Airport ILM
Select the NC - Wilmington - Market Street Location
Service Hours: Mon - Fri 8 a.m. till 4 p.m.
Sat and Sun No Service

Upon arrival you must call the location for a pickup.
Informing agent of terminal location.

Upon departure you must return the vehicle to the renting location to be shuttled back to the terminal.

If you have any questions or concerns please call 800-643-RENT (7368) or email us at .

Minimum Age: 21

Age 21 to 24 - Renters 21 to 24 years of age are considered underage renters and must pay a surcharge of $15.00 per/day.

Age 25 to A - A

Renters and additional renters must be at least 21 years of age with a valid driver's license. Renters between the age of 21 and 24 must have full personal liability and collision coverage that will transfer to the rented vehicle. This coverage must be verified by one of our customer service agents prior to making a reservation. Underage renters are restricted from renting certain models of vehicles. Underage renters must pay an additional surcharge of $15.00 per/day. Underage renters should not make a reservation on this site. Call 800-643-Rent (7368) for a guaranteed reservation. Contact us if you have any questions.

additional drivers permitted an additional chargeof $ 10.00 applies per day(per additional driver)

Minimum Age for Additional Drivers: 21

Additional drivers are considered additional renters. Additional renters driver's license must be presented at time of rental. No additional renter may be added to a contract over the telephone. Photo copy or fax copy of a driver's license will NOT be accepted. Fee for additional renter is $10.00 per day per additional renter. Additional renters must be 21 years of age with a valid driver's license. Additional renters under the age of 25 must have personal liability and collision coverage that will transfer to the rented vehicle and must pay a $15.00 per day per additional renter charge for underage renter. Coverage must be verified prior to rental.

Cash deposits are accepted. As well as Debit Card, VISA, Master Card, AMEX, Discover, Diners Club and Pre-Paid cards only when the renter meets the requirements listed below.

North Carolina, South Carolina and Virginia renters deposit amount is $50.00 plus the estimated amount of the rental.

Georgia renters deposit amount is $100.00 plus the estimated amount of the rental.

Cash renters deposit amount is $150.00 plus the estimated amount of the rental in all states.

Cash, Debit Card, Pre-paid Card and Underage Renters are required call 800-643-7368 for a guaranteed reservation. You may view availability and pricing on line only. Do not make a reservation on line.

Debit card customers 25 years of age or older are required to have personal liability coverage that transfers to the rental vehicle. This coverage must be verified prior to making a reservation. Customers are required to have collision protection on the rented vehicle. Customers may use their personal coverage, have collision coverage added to their personal policy or opt to purchase our collision damage waiver.

Cash renters and Pre-paid renters must be 21 years of age and required to have personal liability and collision coverage that transfers to the rental vehicle. This coverage must be verified prior to making a reservation. Renter must be employed at the same place of business for six consecutive months at the same place of business. Renter must present a pay stub. Renter must present a current utility bill in the renter's name with the address matching the address on the renter's driver's license. Renter must present a phone bill with the address matching the address on the renter's driver's license. Renter must pay the estimated amount of the rental plus and additional $150.00 deposit at the time of rental. This may be paid up front in cash or with a pre-paid card. Any refund owed to the renter will be paid by check from our corporate office in Raleigh, NC. The location must be able to verify all items above prior to rental.

Cash renters should go by the local office to complete a cash application. Cash renters are restricted from renting certain model vehicles. Contact us if you have any questions.

Credit Card renters 25 years of age may rent presenting their credit card and a valid driver's license. There are no personal insurance coverage requirements however it is advisable that each renter be fully covered for collision and liability.

Credit Card renters between the ages of 21 and 25 are considered an underage renter.

The following are also accepted for deposit:

Debit Card, VISA, Master Card, AMEX, Discover, Diners Club

Triangle Rent A Car accepts the following methods of payment:

Debit Card, VISA Check, VISA, Master Card, AMEX, Discover, Diners Club, Cash

We at Triangle Rent A Car encourage you to contact your insurance carrier and inquire if your personal policy will cover you in a rental vehicle. Make sure you inform your agent the type of vehicle you will be renting and how long you will be renting. It makes a difference.
Know what you need before you arrive. Triangle Rent A Car does not require renters to purchase any additional coverages. Triangle Rent A Car does require that all renters have collision protection on the rented vehicle. Customers may use their personal coverage, have collision coverage added to their personal policy, use the collision coverage offered on their credit card or opt to purchase our collision damage waiver.
Underage Renters are required to have their own personal liability and collision coverage that will transfer to the rental vehicle in order to qualify. Our optional coverages cannot be purchased in place of having your own personal coverage. However they may be purchased in addition to your personal coverage. Debit Card renters 25 years of age and older and Cash Renters are required to have personal liability coverage that will transfer to the rental vehicle. Renters are required to have collision protection on the rental vehicle. Renters may use their own personal coverage, have collision coverage added to their personal policy or opt to purchase our collision damage waiver. Credit Card Renters 25 years of age or older are required to have collision protection on the vehicle. Customers may use their personal coverage, have collision coverage added to their personal policy, use the collision coverage offered on their credit card or opt to purchase our collision damage waiver.
Credit Card Collision Coverage: Many credit card companies offer collision coverage benefits with their card. As in many types of coverage there are limitations. The length of the rental, purpose of the rental and the vehicle being rented would determine your coverage. Again we suggest that you never assume and encourage you to call the 800 number on your credit card to verify your coverage. Supplemental liability coverage offered by Triangle Rent A Car may not be purchased to enable a renter to meet a qualifying requirement for liability. It may be purchased as additional coverage after meeting the requirement.